Canadian Underwriter

Topic
Professional Development


gear breaking under stress.
News BrokersCommercial LinesInsuranceMarkets / CoveragesMGAsProfessional Development

Opinion: How to end subscription policy bottlenecks

October 21, 2022 Douglas Morrow

While the worst of the hard market in Canada is gradually drifting behind us and COVID-19 is taking something of a holiday, not all is rosy, especially for commercial lines business. Brokers worked tirelessly over the past several years to

Challenges of working from home
News EmploymentInsuranceProfessional Development

Burnout and isolation: Employees and managers can’t ignore social, mental health impact of working from home

October 21, 2022 The Canadian Press

Kiffer George Card, Assistant Professor in Health Sciences, Simon Fraser University – THE CONVERSATION This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on

Angry boss in a toxic workplace
News EmploymentInsuranceProfessional Development

Global Affairs Canada mismanaged executive who berated staff: commissioner

October 7, 2022 Dylan Robertson - THE CANADIAN PRESS

OTTAWA – The watchdog for the federal public service has ruled that Global Affairs Canada committed “gross mismanagement” in the way it dealt with complaints about a senior employee accused of throwing objects, mocking colleagues and even pushing and slapping

Illustration of a man atop a scaffold building a brick structure
News BrokersInsuranceLegalProfessional Development

Where DEI training doesn’t work

October 6, 2022 by Alyssa DiSabatino

Incorporating diversity, equity and inclusion (DEI) successfully into the workplace has to come from a genuine desire to improve a workplace culture rather than as a way to check boxes, speakers said in a RIMS Canada Conference panel discussion.   “Often

Shareholder meeting in an auditorium
News ClaimsEmploymentProfessional DevelopmentRisk

School board lacked authority to suspend trustees over alleged bullying: B.C. judge

September 27, 2022 The Canadian Press

VICTORIA – A B.C. Supreme Court judge has ruled the Greater Victoria School Board lacked the authority to censure and suspend two elected trustees over allegations of harassment and bullying. Justice Briana Hardwick says in a written decision that the

Dog is sleeping while his owner is working from home
News BrokersEmploymentInsuranceProfessional Development

Intact CEO reveals “the toughest file of my career”

September 23, 2022 by David Gambrill

The chief operating officer of Canada’s largest P&C insurer is confronting a conundrum he never faced before the pandemic — he’s not sure how to get all of his employees to work in the office. It’s not an issue unique

Group of diverse businesspeople following a merger
News AnnouncementsBrokersCommercial LinesInsuranceMarkets / CoveragesMergers and AqcuisitionsProfessional Development

CapriCMW and Rogers Insurance announce merger

September 20, 2022 by Jason Contant

British Columbia-based CapriCMW and Alberta-based Rogers Insurance have announced that they have merged and will be known as Acera Insurance. The merger will create a company with 1,000 employees located in more than 50 offices across Alberta, B.C., Ontario and

Keeping up with modern advancements in technology
News InsuranceProfessional DevelopmentTechnology

Why your team needs to focus on software development

September 16, 2022 by Jason Contant

Organizations that achieve faster digital transformation end up becoming more innovative in the long-term, a speaker said Wednesday at the Future of Insurance Canada 2022 conference, hosted in-person in downtown Toronto by Reuters Events. Raj Utraja, vice president of technology

Young man in a blue button up and tie smiles while holding his resume at a table across from someone on a laptop
News BrokersEmploymentInsuranceProfessional Development

P&C industry should consider “under-hiring” to fill talent gap: RIMS panel

September 15, 2022 by Alyssa DiSabatino

P&C insurance is still struggling to backfill employees, as executives retire and the Great Resignation directs workers to other industries, industry experts told delegates attending a RIMS Canada Conference panel in Halifax. Possible solutions include turning to students (via apprenticeships),

Mature people jogging in park
News AdjustersAnnouncementsBrokersInsuranceProfessional Development

Jim Abernethy Challenge: Can P&C industry top $500K for blood cancer research?

September 2, 2022 by David Gambrill

In this year’s second annual Jim Abernethy Challenge, the Leukemia & Lymphoma Society of Canada hopes Canadian P&C insurance professionals can help top last year’s $500,000 contribution to blood cancer research and community support. The Jim Abernethy Challenge is part

A woman leans in closely to her computer screen
News BrokersInsuranceProfessional Development

How much time you waste toggling between applications

August 31, 2022 by Alyssa DiSabatino

As insurance becomes increasingly digitized, brokers and other professionals may feel as if they’re spending more time toggling between apps and websites than they are doing their jobs, but there may be a better way to spend the workday, according

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News AdjustersBrokersEmploymentInsuranceProfessional DevelopmentRiskTechnology

What insurers are doing to improve recruiting

August 23, 2022 Philip Porado

It’s not your imagination, COVID-19 really did throw a wrench into the insurance industry’s ability to hire and retain talent, says a new Deloitte report on the state of Canada’s P&C industry. It found industry demand for people with the