LETHBRIDGE, AB – March 16, 2017 Accident Support Services International Ltd. (ASSI) facilitators of Collision Reporting to the Insurance Industry are pleased to announce the re-opening of the Lethbridge Collision Reporting Centre (CRC) in its original location at 135 1 Avenue S., Lethbridge AB on March 16. The CRC had been temporarily relocated off-site during the construction for the expansion of the Lethbridge Regional Police Station.
The Lethbridge Collision Reporting Centre is located at 135 1 Avenue S., Lethbridge, Alberta. The hours of operation are from 8:00 a.m. to 7:00 p.m. Monday through Friday, 11:00 a.m. to 5:00 p.m. Saturday. The CRC is closed on Sundays and Statutory holidays. The CRC telephone number is 403-330-5191.
The Lethbridge Collision Reporting Centre provides enhanced value to the public in the reporting of vehicle collisions. The “one-on-one” interview process simplifies reporting, and adds value to the customer service aspect. The CRC offers citizens the convenience of a safe, comfortable location to make their collision report. In addition, Accident Support Services’ staff completes the data entry for all official reports, capturing the information for analysis and focused policing initiatives. Police and Insurers have near real-time access to collision data and reports through ASSI’s Microsoft award winning ‘Collision Reporting & Occurrence Management System’ (CROMS). Police continue to investigate collisions at the scene that involve injuries, suspected criminal activity, or damage to private property. All collisions where the combined damage exceeds $2000 must be reported.
Upon arrival at the CRC, citizens are greeted by Accident Support Services’ staff, who provide help to complete the police report, apply the ‘Damage Reported to Police’ sticker, photograph damage to the vehicle, and offer the customer the opportunity to contact family, broker or insurance company directly from the Centre. The citizen is provided with one-stop service opportunity for all of their reporting needs. Police personnel are also available as needed to assist with the accident report.
The goal of ASSI is to facilitate an active partnership between the police and insurers in post-accident care by providing knowledgeable advice and assistance to accident victims with empathy, integrity and availability. This results in increased convenience for the public as well as greater road safety. Supporting insurers fund the program, and there is no cost to the police or public for these additional services.
For more information on Accident Support Services International Ltd. please visit www.accsupport.com.
Accident Support Services International Ltd.
Steve Sanderson, President,
111 Toryork Drive, Toronto, M9L 1X9