Canadian Underwriter

The Next Disruption of Property Claims Proficiency

July 13, 2017   by CRU Adjusters

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After more than three years of research, CRU Adjusters is proud to announce our collaboration with the Kespry Industrial Drone Platform to power our CRU Drone Division for adjusting property claims.

CRU’s Glenn Smith, 27 year adjusting expert, teacher, and licensed pilot will head the division and has developed a group of licensed pilot/adjusters (in Canada and the USA) to roll out this major development in claims processing. “Combining experienced field adjusters who know how to identify damage with this level of advanced technology will certainly change our models of running claims” said Smith.

The Kespry platform is a field-to-finish, out-of-the box system that is fully integrated, fully automated aerial intelligence solution designed specifically for use in commercial applications. Using Kespry’s platform, CRU will have instant access to accurate data that is automatically processed and securely stored online for immediate use. Data captured by the Kespry industrial drone platform delivers high-resolution imagery with 1 mm per pixel resolution, and is capable of detecting granule loss and physical damage such as hail hits. In addition to providing dimensioning of structures, the reports will mark the damages on the rooftop imagery.

“Kespry is committed to bringing new tools and ways of doing business to traditional industrial markets, such as insurance,” said George Mathew, CEO and Chairman, Kespry. “CRU will be among the first companies in their space to provide their adjusters with a way to retool their skill sets and extend their careers deeply into the new digital era.”

Kyle Winston, President of the CRU Group announced at CRU’s quarterly meeting, “We’re very excited to be the first and only IA firm in Canada to be embracing this new drone technology from Kespry. We’ll also be rolling out this capability across our US operations and continuing to be among the first in the industry to bring new levels of efficiencies, safety, abilities, accuracy and enhanced data to the insurance sector.”

To find out more about this new program, please view the video on this link and contact us through

 About CRU Adjusters

Founded in 2004, CRU provides staffing solutions and claim management services for the Property & Casualty insurance industry across North America. Led by a highly respected and experienced team of insurance executives, CRU has offices in Canada, and in the United States. The CRU Group also consists of Maltman Group International ( and the Academy of Insurance Adjusters (

About Kespry

Based in Menlo Park, Calif., Kespry is the leading aerial intelligence platform provider that is transforming how organizations capture, analyze and share business insights. Kespry develops drone hardware, software and cloud services that deliver a seamless, accurate and highly efficient solution from field to finish. Founded in 2013, Kespry serves customers across North America, Europe and Australia in Aggregates, AEC, Insurance and Mining. Learn more at

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