Canadian Underwriter

New collision reporting centre opens in Alberta

September 13, 2012   by Canadian Underwriter

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The Lethbridge Regional Police Service (LRPS), in partnership with Accident Support Services International, has opened a new Collision Reporting Centre.

The centre is the first of its kind in Alberta, according to a statement from LRPS. It will allow police to provide a faster and safer response to property damage collisions and free up officer time that can be put toward other investigations. LRPS estimates that 4,600 hours of police officer time and 1,950 hours of support staff time per year will now be reallocated to other tasks.

The centre is funded entirely by supporting insurers. Collisions eligible for reporting include those with property damage but no injuries or criminal offences involved.

Staff at the centre will help complete the collision report, photograph the damage, apply the damage sticker and ensure motorists contact their family or insurance company. Police will review the reports for accuracy and issuing of violation tickets if necessary. The service also allows police real-time access to collision data and reports.

Accident Support Services International currently operates 23 similar centres in Ontario, and 21 other jurisdictions use its software for records management.