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Aviva
Aviva Canada CEO on brokers’ role in climate change mitigation
February 6, 2023 by Alyssa DiSabatinoBrokers and insurers both said natcats and climate change will be the second biggest issue heading into 2023, according to a Canadian Underwriter survey last month. But one group is more vocal about climate change than the other, one CEO…
Are car rental shortages affecting loss of use endorsements?
August 5, 2022 by Alyssa DiSabatinoThe car rental shortage isn’t only impeding on Canadians’ travel plans—it could also affect policyholders’ loss of use endorsements. Luckily, there are alternative options for insurers to reimburse customers on their loss of use policies, says one of Canada’s largest…
Why brokers should ask their clients about home renos
July 6, 2022 by Alyssa DiSabatinoCanadians made major renovations to their homes during the pandemic, and over 14% of those who renovated stated they did so on an impulse during the pandemic — but are policyholders telling their insurers about these material changes? Not every…
Aviva Canada’s eco-friendly approach to claims
June 7, 2022 by Alyssa DiSabatinoAviva Canada is piloting an eco-friendly claims process, part of its plan to become a net-zero company by 2040. Notably, the company is mobilizing its efforts to respond to climate change by recycling and sorting materials during the claims process.…
Paid How Consumers Can Be in the Driver’s Seat When It Comes to their Auto Insurance
June 1, 2022 Phil Gibson; EVP and Managing Director, Personal Insurance, Aviva CanadaWith warmer weather, many of us are thinking of spending more time outdoors, and for some this includes taking a cross country road trip. We’ve noticed that driving activity has been returning to pre-pandemic levels, and with inflation and gas…
Calgary Flames sue insurers $125 million for pandemic-related losses
March 23, 2022 by Alyssa DiSabatinoThe Calgary Flames have filed a $125-million lawsuit against its insurers to enforce the terms of an all risks insurance policy for “massive losses” due to the COVID-19 pandemic. The named defendants in the statement of claim filed in…
Susan Penwarden, Aviva Canada
March 7, 2022 by Alyssa DiSabatinoSusan Penwarden, Chief Technical Underwriter, Aviva Canada Susan Penwarden has had a varied and robust career in insurance, living across five different countries and practicing insurance in the United Kingdom, France, Denmark and Canada. Before settling at Aviva, Penwarden started…
Why this accident benefits claim from 2018 Toronto van attack was denied
December 1, 2021 by Greg MeckbachA Toronto firefighter who suffered psychological injury after responding to the deadly 2018 van attack is not entitled to auto accident benefits, the Ontario Licence Appeal Tribunal has ruled. In Travis v Aviva Insurance Company, released Nov. 25, LAT adjudicator…
Court rules Ontario auto insurer’s request for claimant data ‘unnecessarily invasive’
November 8, 2021 by Greg MeckbachAn Ontario judge has turned down a request by Aviva Insurance Company of Canada to order a claimant to produce banking records showing the location of vendors from which that claimant had made purchases. In November, 2020, an Aviva auto…
Paid Want to win the loyalty of HNW clients? Focus on these 3 things
November 3, 2021 Aviva CanadaIf you serve High Net Worth (HNW) clients, you don’t need to be told that serving this segment often requires a velvet touch. They are often aware of the value of their business and expect priority concierge type service. Here…
Business interruption class action against Aviva Canada now fully certified in Ontario
September 17, 2021 by Greg MeckbachAn Ontario manufacturer shuts down its factory for several weeks in the early stages of the COVID-19 pandemic. Factory managers re-configure the facility to allow workers to socially distance. Can that manufacturer get business insurance coverage if its policy wording…
3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO
August 24, 2021 by Greg MeckbachFire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to…