Artificial intelligence (AI) will “significantly transform” the insurance industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based…
Insurers who succeed will “do so by dramatically transforming their workforces and cultures to operate in a digital world,” according to a report released on Tuesday by Accenture, a global professional services company providing a broad range of services and…