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Insurance CEO’s advice on engaging employees amid pandemic

June 4, 2021 by Greg Meckbach

If your employees are working remotely because of the pandemic, pick up the phone and ask those workers what’s keeping them up at night, suggests the new CEO of the Canadian Universities Reciprocal Insurance Exchange (CURIE). It is important for

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You’re (still) probably working too much at home

May 21, 2021 by Adam Malik

A new report shows not a whole lot has changed when it comes to how many extra hours people are putting in while working at home during the COVID-19 pandemic. Last summer, virtual private network provider NordVPN Teams reported that

News Insurance

How Hub’s leader recommends tackling broker burnout

January 13, 2021 by Adam Malik

Brokers of all stripes have been especially taxed since the start of the COVID-19 pandemic, so it’s especially important to make the time to find opportunities to take a break, advised a national brokerage leader. Tina Osen, president of Hub

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Managing your remote workforce in a post-COVID world

January 5, 2021 by David Gambrill

Flexible work arrangements appear to be here to stay, even after the pandemic is gone, and several in the P&C insurance industry are turning their minds towards how to manage a more remote workforce in the future. Imagine future office

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‘Tis the season to recognize employees for a job well done

December 12, 2017 David Gambrill, Editor-in-Chief

When co-workers in the office are treating you like a rock star, that’s a special type of motivation to bring your A-game to work every day. Employee Benefit News issued its ‘Top 10 Ways Employees Want to Be Recognized’ Friday,

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New legal risks of retaining contractors instead of employees

November 22, 2017 Greg Meckbach, Associate Editor

Companies subject to Ontario labour laws could face an additional risk of fines, penalties and orders to pay severance to terminated contractors if labour enforcement staff conclude that independent contractors are actually employees, a lawyer warned Wednesday. With Bill 148,

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One in four hide cybersecurity incidents from employers, global Kaspersky survey finds

July 10, 2017 by Canadian Underwriter

Forty per cent of employees around the globe hide IT security incidents to avoid punishment, according to a new report from cybersecurity company Kaspersky Lab and market research company B2B International. The report, titled Human Factor in IT Security: How

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Ransomware cyberattack cripples hospitals across the United Kingdom

May 12, 2017 by Canadian Underwriter

A large ransomware cyberattack has “crippled” computer systems at hospitals across the United Kingdom on Friday, with appointments cancelled, phone lines down and patients turned away, the Associated Press has reported. Britain’s National Health Service (NHS) said that a number

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Artificial Intelligence set to transform insurance industry, but integration challenges remain: Accenture

April 19, 2017 by Canadian Underwriter

Artificial intelligence (AI) will “significantly transform” the insurance industry in the next three years, with insurers investing in AI to empower agents, brokers and employees to enhance the customer experience with automated personalized services, faster claims handling and individual risk-based

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Court finds Toronto Transit Commission has ‘demonstrated workplace drug and alcohol problem’

April 4, 2017 by Canadian Underwriter

A judge has denied an application for an injunction that would have prohibited the Toronto Transit Commission from randomly testing 20% of its employees every year for drug and alcohol use. In a ruling released Monday, Mr. Justice Frank Marrocco

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Cybercriminals recruiting insiders to attack telecommunication providers: Kaspersky

August 22, 2016 by Canadian Underwriter

Cybercriminals are using insiders to gain access to telecommunications networks and subscriber data, according to an intelligence report from global cybersecurity company Kaspersky Lab. In addition to targetting insiders, these criminals are also recruiting disillusioned employees through underground channels and

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North American workers exhibit risky cloud behavior, study finds

April 14, 2016 by Canadian Underwriter

Enterprise cloud adoption has matured in recent years, but employees using cloud apps continue to display “reckless technology habits” that put their employers at risk, according to a study released on Wednesday by a North American IT solutions and managed