Keyword
Gen Y
Why Canadians don’t want to buy insurance from Amazon, Facebook or Google
June 5, 2018 by Jason ContantCanadians are less likely than others around the world to buy insurance products from “BigTech” companies such as Amazon, Facebook and Google. Not that other consumers from around the world are in a big rush to buy their insurance from…
Wave of new digital technology confronting most insurance sectors: report
September 14, 2017 by Canadian UnderwriterA wave of new digital technology is confronting most insurance sectors and, while disruptive, the insurtech movement presents more technology-related opportunities than witnessed before, according to the 2017 World Insurance Report (WIR). The report, released on Wednesday by Capgemini and…
Insurance industry will be “profoundly disrupted” by technological change, global forum hears
June 15, 2017 by Canadian UnderwriterThe insurance industry will be profoundly disrupted by technological change, Vincent J. Dowling, Jr., managing partner of Dowling & Partners Securities LLC, told attendees at Marsh & McLennan Companies, Inc. (MMC)’s Young Professionals’ Global Forum 2017 in London, U.K. on…
Use of digital channels increasing, but technology can’t fully replace human connections during auto claims process: J.D. Power U.S. study
October 27, 2016 by Canadian UnderwriterMillenials’ customer satisfaction with the auto insurance process in the United States, while still the lowest among all generations, is improving and carrying the rest of the industry with it, according to the J.D. Power 2016 U.S. Auto Claims Satisfaction…