Canadian Underwriter

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Insurance Companies

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Why broker commissions are going down

January 3, 2024 by David Gambrill

Broker commissions in Canada’s property and casualty insurance industry were down by about 5% to 7% in personal lines last year, as noted in the Canadian Council of Insurance Regulators’ 2022 Annual Statement on Market Conduct Public Report. In personal

Diverse group of businesspeople busy working together in the lounge area of a modern hotel office space
News EmploymentInsurance

Why “hotel” offices are not making P&C employees feel at home

November 10, 2023 by David Gambrill

Hotel workspaces may be the rage in hybrid offices, but many Canadian P&C insurance industry employees say they don’t feel at home in the new digs. Hotelling is a shared workspace model where an employee reserves a desk or room

A man waves to his colleague on a video call from his office
News BrokersEmploymentInsuranceProfessional Development

What today’s P&C hybrid office looks like, post-COVID

November 8, 2023 by David Gambrill

Hybrid workplaces in the Canadian property and casualty insurance industry haven’t changed all that much since the pandemic receded from media headlines 17 months ago. And generally speaking, P&C professionals seem satisfied with their current hybrid arrangements. Canadian Underwriter surveyed more

How interest rates are impacting Canadian insurers' balance sheets
News ClaimsInsurance

How inflation’s helping some Canadian P&C companies

August 24, 2023 Philip Porado

Inflation, and more specifically efforts by Canada’s central bank and its peers worldwide to curb its impacts, has given something of a boost to property and casualty (P&C) insurers’ balance sheets. Specifically, higher interest rates have expanded fixed income investment

Car body being painted after repair.
News AdjustersBrokersClaimsCommercial LinesConstructionEngineeringInsuranceRestoration

Can the P&C industry navigate these 3 problems in 2023?

January 9, 2023 David Gambrill

Thanks to supply chain disruptions, labour shortages and inflation, insurance policyholders face longer and more expensive repairs. To address that, insurance industry execs said, Canada’s P&C industry needs to up its communications game during the claims process. P&C insurance professionals

A giant fireball is seen as a wild fire rips through the forest 16 km south of Fort McMurray, Alberta on highway 63 on May 7, 2016. THE CANADIAN PRESS/Jonathan Hayward
News CatastrophesClaimsInsuranceProductsRiskTechnology

Why insurers should invest in genetically modified trees

November 22, 2022 by David Gambrill

Insurance companies should consider investing in genetically-modified, slow-burning trees to mitigate wildfire damage, according to a first-prize pitch at the WinterHack 2022: Design Thinking Ideathon. “We will be taking advantage of state-of-the-art biotechnology and building upon it to create a

goldfish jumping out of the water and into another empty bowl
News BrokersEmploymentInsurance

During the ‘Great Re-shuffle,’ don’t forget the ones who stay

May 16, 2022 by David Gambrill

With people leaving all around you during ‘The Great Re-shuffle,’ the temptation may be to emphasize recruitment to backfill the people who have been lost, but industry leaders would be well-advised to instead focus on retention, according to a blog

News Insurance

Risk-averse insurers need to embrace failure to find success: insurtech exec

May 14, 2021 by Adam Malik

Insurance companies, generally risk-averse, are not used to seeing failure — something they need to get used to when they work with insurtechs that are trying to create a better system for them, says one insurtech leader. Insurers come to

News BrokersLegislation / RegulationTechnology

Who do you trust?

February 1, 2020 by David Gambrill

An Ontario resident approached a direct writer for an auto insurance quote in March 2005. A new customer, the man gave the insurer his name, date of birth, vehicle information and property information. Upon receiving the quote, he took his

News InsuranceTechnology

Data the engine for innovation to improve business, serve customers, speaker suggests

August 30, 2017 by Angela Stelmakowich

Organizations can be the driving force behind innovation that transforms their operations and helps them better serve customers, but those advances will increasingly rely on having a store of good data available, it was suggested Tuesday during the 5th Annual

News AssociationsInsuranceProductsTechnology

Collaboration leads to milestone achievement to define data exchange standards between companies, brokers

August 23, 2017 by Canadian Underwriter

The long-standing objective of standardized real-time data exchange between insurance brokers and companies has taken a big step forward with Tuesday’s announcement that initial testing of the process has been successfully completed. A team of players in Canada’s p&c insurance

News AssociationsCatastrophesInsuranceMergers and AqcuisitionsTechnology

Proposed model law could beef up U.S. insurers’ cyber risk management

August 17, 2017 by Canadian Underwriter

New cyber-related obligations being proposed south of the border, if approved, could promote more rigorous cyber risk management practices in the U.S. insurance market, Fitch Ratings suggests. The CyberSecurity Working Group of the National Association of Insurance Commissioners (NAIC) has