Keyword
Millenials
What young workers entering the industry are not learning
September 17, 2019 by Jason ContantAs Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the…
The better way to sell insurance to Millennials
August 20, 2018 by Jason ContantIf the insurance industry wishes to sell more products to Millennials, the industry must adapt to what Millennials want, and not the other way around, according to a recent white paper from Cake & Arrow, a New York City-based agency…
Millennials admit to driving distracted: Allstate survey
March 6, 2018 by David GambrillCanadians think Millennials behind the wheel are most likely to drive distracted – and the majority of Millennials appear to agree, according to a new poll conducted by Leger for Allstate Insurance Company of Canada. Eighty per cent of Canadians…
Insurance providers advised to check assumptions that younger generation is comfortable buying online
August 29, 2017 Greg Meckbach, Associate EditorThere is a “convergence” of attitudes towards technology across all age groups and insurance providers need to question their assumptions about buying habits of different demographic groups, speakers suggested Tuesday at the Insurance-Canada.ca Executive Forum. “We want to make sure…
Many polled Canadians aren’t researching options before buying financial products: LowestRates.ca survey
August 16, 2017 by Canadian UnderwriterWhile Canadians may head online to compare prices on flights or when booking a hotel, most aren’t researching their options before buying financial products, according to a new survey from comparison site LowestRates.ca. The online survey, conducted last month by…
Canadians “greatly overestimate” their financial literacy skills, including those related to auto insurance: survey
June 27, 2017 by Canadian UnderwriterMore than two-thirds (67%) of polled Canadians responded incorrectly when asked if an expensive car always costs more to insure that a cheaper car, according to a new survey on Canadians’ financial literacy. Commissioned by Toronto-based LowestRates.ca, which provides a…
Canadians want more regulatory review of emerging technologies: Accenture
May 25, 2017 by Canadian UnderwriterCanadians prioritize regulatory reviews of drones, autonomous vehicles and online user agreements above those of other emerging technologies, according to new research from global professional services company Accenture. For the research, an Ipsos I-Say panel interviewed a sample of 1,003…
All generations in the United States except Millenials becoming more skeptical of self-driving technology: J.D. Power study
April 19, 2017 by Canadian UnderwriterWith the exception of Millenials, all other generational groups in the United States are becoming more skeptical of self-driving technology, posing a threat to car manufacturers and technology developers, a new study from J.D. Power has found. The J.D. Power…
Satisfying unmet customer needs key to helping prevent disruption: CIP Symposium speaker
April 7, 2017 Jason Contant, Online EditorIf the insurance industry doesn’t start meeting unmet customer needs and responding to trends like the sharing economy, new entrants will likely continue to disrupt the industry, attendees to the CIP Society Symposium 2017 heard on Thursday. “The big risk…
LexisNexis Risk Solutions explores roadmap to “touchless” claims
March 22, 2017 by Canadian UnderwriterWhile some insurance carriers continue to favour traditional claims processes, the demand for faster cycle times, reduced expenses and improved customer satisfaction is driving increased automation and an eventual migration from virtual to “touchless claims,” according to a new report…
Panelists warn of risks from room rentals through sharing economy
March 7, 2017 Greg Meckbach, Associate EditorProperty owners who want to rent their places to travellers using the “sharing economy” need special insurance coverage and one large risk is when they prepare food for customers, speakers suggested Tuesday at an event hosted by Allianz Global Assistance.…
Tech and talent crunch among six major forces shaping Canadian P&C insurance in 2017: EY
February 28, 2017 by Canadian UnderwriterA “potent combination” of technological change, talent pressure, customer expectations and cyber risks is forcing Canada’s property and casualty (P&C) insurers to embrace innovation more urgently than ever in 2017, according to a new report from EY. EY’s 2017 P&C…