A small portion of consumers want to buy insurance online without talking to somebody, Robyn Young, CEO of Excel & Y Insurance Services, told Canadian Underwriter in an interview for the December-January issue. “Do I think that’s the best way…
Canadian customers may have been slower to adopt to digital options when it comes to insurance in the past but one insurer executive expects the tables to turn rather quickly, predicting half of its customers buying insurance online in the…
Brokers who can best balance online distribution with personal advice will reap the benefits in the current merger and acquisition (M&A) environment, a brokerage M&A expert noted recently. “In Canada, brokers have generally been successful in defending against pure direct…
Manitoba Public Insurance (MPI) is using an online game format in an attempt to help reduce collisions among teen drivers. The MPI-developed Driver Z online platform and curriculum is organized on a map that spans six zones. By completing elessons,…
Online transactions in insurance have been identified as nearly twice as risky as other industries, new research has found. Iovation, a U.S.-based fraud detection company, said Tuesday that among the 10-billion global online transactions it screened between September 2018 and…
If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to…
In today’s day and age, a brokerage definitely needs an online quoting platform to stay ahead of the pack, right? Not according to Whitby, Ont.-based Mitchell & Whale Insurance Brokers. The brokerage ran an online auto insurance quoting engine for…
In this day and age, the way best way to buy insurance is the same way you select a movie to watch on Netflix, right? Elmira, Ont.-based broker Tim Waters doesn’t seem to think so. “This isn’t a product that…
Brokerages looking to scale their expertise should focus their efforts online, says the CEO of a Vancouver-based company that helps brokers with automation solutions. “Externally, the new standard of engagement is online,” Jeff McCann, CEO of Digital MGA Marketplace Ltd.,…
Buyers are pricing in potential future market disruption, such as online distribution, when buying a broker’s books of business, a P&C transaction advisor told Canadian Underwriter Wednesday. Mike Berris, partner and practice group leader with Vancouver-based Smythe Advisory said he…
Brokers need to reinvent how they provide face-to-face advice to their clients, changing their physical office model to reflect a more modern approach inspired by a quick and easy online experience. “Brokers need to start thinking about it in terms…
Endeavour Insurance Services is looking to facilitate easier management of risks in the small-medium enterprise (SME) cyber space – while also supporting MGAs, brokers and clients in the U.S. and Canada – with the launch of a new technology and…