Keyword
vendors
One key factor in creating a great customer experience
September 16, 2019 by Jason ContantWant to create an excellent customer experience for your clients? Make sure you are picking the right vendors, says Hans Reidl, senior vice president of claims with Economical Insurance. “The supply chain… are the ones that are actually doing the…
Ironshore establishes computer emergency response team to help policyholders with cyber response
August 22, 2017 by Canadian UnderwriterNew York-based Ironshore Inc. is taking steps to help manage cyber claims for all in-force policies, regardless of line, with the launch of a dedicated computer response team. Comprised of cyber claims co-ordinators representing each of the insurer’s specialty lines…
Digitized payment gateways playing larger role for insurers: Novarica
August 1, 2017 by Canadian UnderwriterAs consumer expectations change, insurance carriers are moving towards fully digitizing more processes, including payment gateway technology, research and advisory firm Novarica said recently. In a new executive brief titled Payment Gateways in Insurance, Boston, Mass.-based Novarica provided an overview…
U.S.-based security services firm discovers cyber vulnerabilities in radiation monitoring devices
July 27, 2017 by Canadian UnderwriterIOActive, Inc., a “research-driven, high-end information security services” firm headquartered in Seattle, Wash., announced on Wednesday that its research has found a number of cybersecurity vulnerabilities in widely deployed radiation monitoring devices (RMDs). RMDs are used to monitor the radiation…
U.S. enterprises reporting renewed preference for in-house, domestic IT services: Clutch survey
May 4, 2017 by Canadian UnderwriterHow much of a priority organizations view IT services seems to be influencing decisions around using in-house resources rather than outsourcing services to an external vendor, suggests a new survey of IT decision-makers south of the border. Released Wednesday, the…
Optimum General obtains CSIO certification for commercial lines eDocs
April 20, 2017 by Canadian UnderwriterThe Centre for Study of Insurance Operations (CSIO) has announced that Optimum General Inc. has obtained CSIO certification for commercial lines eDocs. Optimum is now CSIO eDocs-certified for both of its lines of business, as the company obtained certification for…
IoT botnets present unmanageable cyber security risk: Juniper Research
January 23, 2017 by Canadian UnderwriterThe scale of embedded connectivity could lead to an unmanageable cyber security risk created by botnets, Juniper Research Limited cautioned Monday in releasing data indicating the consumer Internet of Things (IoT) installed base will reach 15 billion-plus units by 2021.…
Determining consequential damages from data breach ‘difficult to apply in practice:’ Willis Towers Watson
December 21, 2016 by Canadian UnderwriterA ‘significant percentage’ of data breaches involve a loss or compromise of data in the hands of third-party vendors, and many technology vendor agreements cap those vendors’ liability to fees paid and leave customers on the hook for consequential, incidental…
Worldwide IoT security spending to reach US$348 million in 2016, up 23.7% from 2015: Gartner
April 26, 2016 by Canadian UnderwriterWorldwide spending on security related to the Internet of Things (IoT) will reach US$348 million in 2016, a 23.7% increase from 2015 spending of US$281.5 million, according to Gartner, Inc. Gartner, an information technology research and advisory company based in…