DAILY NEWS Dec 19, 2011 4:39 PM - 3 comments

FSCO introduces two new processes to expedite mediation backlog

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2011-12-19

The Financial Securities Commission of Ontario (FSCO) has introduced two expedited processes in mediation in an attempt to ease the backlog that has formed.
In its December 2011 newsletter, FSCO describes the two new processes:
• Consent failures (the option to fail mediation on consent, without a mediation meeting); and
• Mandatory settlement ‘Blitz Days.'
With consent failures, FSCO is sending letters to the claimants and insurers on the oldest files awaiting assignment to a mediator advising of the option to fail the mediation upon mutual consent.
The parties will receive a ‘Consent to Fail Mediation Form' with the letter. It requires both parties to list the issues that remain unresolved and to jointly request that the mediation be failed. The form also requires the parties to confirm that they have made best efforts to resolve the dispute without success and that there is no reasonable prospect of a resolution if a meeting were to be held.
FSCO will then assign the form and any supporting document to a mediator who will review the file. If the mediator is satisfied best efforts have been made to resolve the dispute, and if the mediator believes a mediation meeting would not likely result in a resolution, then mediator will be able to close the file.
‘Blitz Days' are aimed at closing multiple files in a single day. They will be held once a week into January 2012.
FSCO will require claimant and insurer representatives with multiple common files that have not yet been assigned to a mediator to attend one or more settlement Blitz Days. FSCO will notify the parties' representatives of their common files and Dispute Resolution Services staff will book the meetings.
FSCO will then assign mediators to facilitate the sessions and record outcomes. At the end of the sessions, a Report of Mediator will be issued reflecting the outcome. Attendance at a Settlement Blitz Day is mandatory for both sides.



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Reader Comments

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harry

Anya is correct, the public should be free to litigate these AB claims. The current system is broken and is not fair to injured claimants who deserve expedited hearings. Why should the legitimate claimant suffer when he/she needs treatment ASAP

Posted January 6, 2012 05:17 AM


Anya Tamir

Yes, hiring more mediators would be very helpful. I would go one step further and suggest an option for "opting out" of the mediation process from the get go. This would save lots of time and resources on the FSCO side.

Posted December 31, 2011 06:57 PM


harry

The real solution to the backlog is for FSCO to hire more mediators. In the past when I had to appear for face to face mediations at FSCO on Yonge St, I noticed that most of the conference rooms were empty and no sign of any mediations taking place. I always requested face to face mediations because the majority of the claims that I dealt with were questionable. It was murder trying to get a face to face mediation because the employees at FSCO prefer doing the mediations via telephone. The mediators would always try to push a settlement no matter how questionable the claim was. It was like they were not even listening to the evidence being presented. The real solution to the mess is to get rid of no fault and revert back to tort where a claimant has to prove the damages and the issue of liability in order to collect damages. Another solution is to amend the present act to state that if a claimant is making a fraudulent claim with respect to one aspect of the AB claim then the entire AB claim can be denied. As crazy as it sounds if there is fraud taking place with respect to IRB.s the insurer can deny that aspect of the claim but the rest of the claim is payable.

Posted December 20, 2011 05:41 AM


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