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Consumers starting to expect zero friction, omni-channel offering key: CIAA event speakers

April 18, 2017 by Angela Stelmakowich

Insurance is among the services that must offer an omni-channel experience if it expects to address the expectations of consumers as the complexity of their demands shift, Duncan Stewart, director of technology, media and telecommunications research for Deloitte Canada, suggested

News CatastrophesClimate ChangeInsuranceMarkets / Coverages

Warm summer means increased risk of forest fires, meteorologists say

April 17, 2017 by The Canadian Press

Nearly a year after the massive wildfire that devastated Fort McMurray, Alta., a climate scientist says there may be more forest fires in Canada this summer. “If the forecast’s right that it’s a warmer than normal summer, we’ll probably have

News CatastrophesInsurancePersonal Lines

Rising ice, flood waters force Manitobans from homes: Canadian Red Cross

April 17, 2017 by The Canadian Press

THE PAS, Man. – Rising ice and flood waters have forced hundreds of people from their homes in Manitoba. Jason Small of the Canadian Red Cross says 107 people from the Opaskwayak Cree Nation are being temporarily housed in hotels

News Climate ChangeInsuranceMarkets / CoveragesTechnology

Ontario launches global climate change challenge

April 17, 2017 by Canadian Underwriter

The province of Ontario has launched a global climate change challenge, urging local and international companies to develop the “next generation of transformative clean technologies” to help combat the phenomenon. The provincial Ministry of Research, Innovation and Science said in

News CatastrophesConstructionInsuranceLegislation / RegulationProfessional Development

Alberta government provides $15M a year for FireSmart program, up from $3.8M last year

April 17, 2017 by Canadian Underwriter

The Government of Alberta has announced it is providing $15 million a year for its FireSmart program, up from $3.8 million last year, to help communities boost their wildfire protection activities. FireSmart uses preventative measures to reduce wildfire threat to

News CatastrophesInsurancePersonal Lines

Ice jam causes minor flooding in N.B., water levels in Fredericton area to increase near flood stage

April 17, 2017 by Canadian Underwriter

An ice jam caused minor flooding on a residential street in the New Brunswick community of Middle River, the province’s Emergency Measures Organization (EMO) reported on Sunday. However, water levels have subsided after some residents were cut off from their

News AssociationsCommercial LinesInsurancePersonal LinesTechnology

Carriers should more fully explore potential in episodic insurance, CIAA event hears

April 17, 2017 by Angela Stelmakowich

Insurance carriers need to more seriously consider the potential that exists in episodic insurance and how such an approach could alter offerings, Mukul Ahuja, leader of insurance strategy and innovation at Deloitte Canada, suggested Thursday. “Not nearly enough carriers are

News AssociationsCommercial LinesInsurancePersonal LinesTechnology

Autonomous vehicles coming, but auto books will not disappear any time soon: CIAA event speaker

April 17, 2017 by Angela Stelmakowich

Autonomous vehicles are coming, but there is no need for property and casualty insurers to panic that their auto books are going to quickly disappear, Andrew Lo, president and chief operating officer of Kanetix Ltd., said Thursday at the Canadian

News InsuranceTechnology

Facebook a ‘critical part’ of financial service providers’ marketing strategy: CSIO speaker

April 17, 2017 by Greg Meckbach, Associate Editor

Insurance providers need to consider mobile computing devices and targetting prospective customers at certain stages of their life, a Facebook Canada official recently told members of the Centre for Study of Insurance Operations. “Think mobile first,” said Robert Geller, a

News Commercial LinesInsurancePersonal LinesProfessional DevelopmentTechnology

More than 23 million eDocs transmitted in 2016: CSIO chair

April 16, 2017 by Greg Meckbach, Associate Editor

The Centre for Study of Insurance Operations held its annual general meeting Thursday, acclaiming the president of the Insurance Brokers Association of Ontario as a new board member and announcing the use of its eDocs standard was up about 45%

News AppointmentsAssociationsInsuranceProfessional DevelopmentTechnology

Dave Schioler, CEO of Insurance Brokers Association of Manitoba, to step down in April 2018

April 15, 2017 by Canadian Underwriter

The Insurance Brokers Association of Manitoba (IBAM) announced on Thursday that CEO Dave Schioler will be stepping down effective April 11, 2018. Noting that he still has much to do at IBAM during what will now be a transition year,

News Commercial LinesInsuranceLegislation / RegulationMarkets / CoveragesMergers and AcquisitionsPersonal LinesReinsurance

161 companies have exited Canadian P&C market in past 20 years, 96% voluntarily: PACICC

April 13, 2017 by Jason Contant, Online Editor

Over the past 20 years, 161 different insurance companies have exited the Canadian P&C market, 96% of which were voluntary exits, according to a new report from the Property and Casualty Insurance Compensation Corporation (PACICC). The report, the 11th in