Segment
Brokers
Here’s what creates risks for hospitality providers in 2024
February 26, 2024 Philip PoradoAs Canada eases out of the COVID-19 pandemic, the country’s restaurateurs, hoteliers, and event venue operators face a multitude of risks. Changes over the past four years have hospitality providers swimming in a toxic soup of pandemic-stunted social habits, inflation-dented…
Employees may dig their heels in on hybrid work
February 22, 2024 Alyssa Di SabatinoWorking five days a week in an insurance office is a thing of the past, industry experts are saying. But P&C industry leaders are still debating whether client experience, workplace culture, and productivity gels with a hybrid work model. “Within…
What brokers need to discuss with hospitality clients
February 16, 2024 Philip PoradoHospitality providers are gradually emerging from a pandemic-era slump that nearly scuppered the industry in 2020 and 2021. The new normal, though, means restaurateurs, venue owners and other businesses likely need to review their insurance coverages and consider some very specific…
Making clients valuable to your brokerage for the long term
February 15, 2024 Adam MitchellWhen it comes to ensuring clients have the right products and coverage levels, life insurance brokers are doing things much better than personal lines brokers. But there’s no reason the P&C industry can’t operate at that level. You can’t sell…
Why D&O price cuts may not be justified
February 15, 2024 David GambrillSofter market conditions reported in some professional liability lines are premature and unjustified, a global reinsurer told September’s National Insurance Conference of Canada (NICC) in Montreal. The NICC reinsurance panel followed a presentation on the global economy by Swiss Re’s…
Hub’s latest Ontario brokerage acquisition
February 12, 2024 by Jason ContantHub International Ltd. has enhanced its personal, commercial and employee benefits services with the acquisition of Ontario brokerage Mitchell Sandham. Located in Oakville, Ont., Mitchell Sandham is one of the oldest and largest independently owned insurance brokerages in the Greater…
What high interest rates mean when clients’ cars get totalled
February 9, 2024 Philip PoradoOngoing economic problems — including rising prices, high interest rates and stagnant wages — are creating problems for some insureds whose cars get totalled. The situation’s most acute for clients who experienced financial problems during the pandemic and bought used…
Brokerage looking to expand outside home province
February 9, 2024 by Jason ContantBritish Columbia-based brokerage AMC Insurance Services Ltd. is looking to expand outside its home province, the brokerage’s vice president told Canadian Underwriter recently. “We realized in our core business strategy that if we want to continue to be a provider…
The state of bot automation in Canadian brokerages
February 1, 2024 by Jason ContantBrokerages in Ontario are rapidly embracing bots to automate repetitive tasks, the provincial brokerage association told Canadian Underwriter. “Like all new technology, it takes time to drive awareness and articulate value, but the adoption curve seems to have accelerated more…
How accident claims hit rideshare drivers’ personal auto policies
January 26, 2024 Philip PoradoThere seems to be a disconnect between drivers and their insurers about the ability to access personal auto coverage when driving for food delivery or rideshare companies like Uber, Lyft and others. While there’s no hard data to quantify a…
When growing a business, is competition overrated?
January 23, 2024 Adam MitchellA new teammate once asked me how to succeed in our industry. My response was simple: Ask questions, show humility, and it’s amazing how much people will help you. This is a close-knit industry. You’d be surprised at how many…
How smaller brokerages can level the playing field
January 23, 2024 by Jason ContantSmaller brokerages in the Canadian P&C insurance space can benefit from sharing best practices and platforms with other brokerages while still remaining independent, said the president of a family-owned brokerage in Nova Scotia. Earlier this month, Halifax-based Keyes Insurance became…