Kenny Nicholls, president, CEO, Western Financial Group If there’s ever been a time for all industry players to come together and focus on the consumer, it is now. Much of the insurance industry’s focus over the past few years has been on…
Adam Mitchell, CEO, Mitch Insurance Now, more than ever, size matters. The distribution landscape is evolving quickly; for smaller brokerages, the fear out there is very real. Those operating in this space know the road ahead will be fraught with challenges, and…
Bernard McNulty, Chief Agent, Canada, Allianz Commercial Many challenges our industry faced in 2023 will continue to be headwinds in 2024. These include climate change/natural catastrophes, cybercrime and inflation. The industry’s talent shortage will also continue to be a challenge in 2024.…
Stéphane Lespérance, president, Aon Canada Since this time last year, market conditions have stabilized and we continue to see a disciplined underwriting approach, with insurers requesting a high level of underwriting data. The property market has shown the most transition due to…
Ben Isotta-Riches, chief distribution officer, Aviva Canada I am cautiously optimistic about 2024. Across the country, the cost-of-living crisis, inflation and climate change continue to affect Canadians and businesses. In Ontario and Quebec, vehicle theft is adding to loss ratios in personal…
Christian Hutchison, president, McDougall Insurance Brokers Brokers will need to focus their attention in 2024 on managing client expectations and enhanced communication, while also responding to fast-moving market and capacity changes. Brokerage mergers and acquisitions will continue at a rapid…
Lisa Giannone, president, COO, BFL Canada If we thought 2023 was a year of uncertainty faced with challenges — including transitioning market cycles, inflationary effects on the supply chain, geopolitical risks, climate change-fuelled losses and increased cybersecurity threats — we…
Christian Fournier, executive vice president and leader – property and casualty insurance, Beneva With inflation continuing to affect every citizen and organization, one could say 2024 will be the same as 2023. Consumers will be living on a tight personal…
Shawn DeSantis, president, CEO, Navacord It is clear 2024 will bring a new set of challenges, with several themes influencing the Canadian P&C insurance industry. The economic environment is evolving. Preparing our businesses and successfully managing through the implications of higher interest…
Aon expanded its worldwide property and casualty insurance market presence by today acquiring NFP — a leading middle market P&C broker, benefits consultant, wealth manager and retirement plan advisor. Aon will acquire NFP for an estimated $13.4 billion at closing.…
Joe D’Annunzio, president, BrokerLink Canada’s property and casualty insurance industry must be all about the customer in 2024. Many people are struggling to pay their bills due to inflation and they have tough choices to make. Customer service will become…
David Bowcott, co-leader, NFP Construction & Infrastructure Group As we enter 2024, signs exist the Canadian P&C insurance hard market is abating. But clients are nevertheless putting in place measures they hope will sustain them through future hardening. We are beginning…