P&C People: Who’s doing what

IndemniPro shakes up Quebec leadership

IndemniPro, an independent claims adjuster, has announced two organizational changes in Quebec.

After a 16-year career with IndemniPro, Suzie Godmer, senior vice president of the company’s Quebec and Atlantic Canada regions, has decided to leave her current position “to join one of Canada’s largest insurers,” effective January 2018.

Christopher Tirrell, presently an operations manager for IndemniPro, will transition to the role of vice president of operations for Quebec and Atlantic Canada. In this position, he will continue to develop services and claims solutions.

Tirrell has experience in both business development and operations and will work closely with Godmer in the coming weeks to ensure a smooth transition. He will continue to be based out of IndemniPro’s Montreal branch office.

Michel Lacelle, regional director of Quebec West, will become vice president of organizational services. In this position, also based in Montreal, Lacelle will have specific accountabilities for integration of acquisitions in Quebec, shared services reporting, licensing for Quebec, development of IndemniPro’s Quebec Claims School, emergency claims services management for both the Quebec and Atlantic regions, cat operations in Quebec and he will continue to provide oversight for the IndemniPro specialty risk division in Quebec.

Lacelle and Tirrell will report directly to Lorri Frederick, president of ClaimsPro/IndemniPro.

Crawford Canada adds cyber practice leader

Crawford & Company (Canada) Inc. announced this week that it has added Neal Jardine to its team as cyber practice leader for Canada.

A seasoned senior general adjuster with Crawford’s Global Technical Services (GTS) division, Jardine has more than a decade of experience, both domestically and internationally, adjusting property and casualty claims, including cyber losses.

Leveraging his experience as a professional loss adjuster and academic credentials in computer science, Jardine possesses a “unique set of skills and knowledge to effectively mitigate cyber losses,” Crawford said in a press release earlier this week.

His technical understanding of network architecture, data management systems and their supporting technologies enables him to identify risks and best respond to client needs following a cyber incident.

Nancy Miller joins MSA Research as EVP and COO

Nancy Miller has joined MSA Research as executive vice president and chief operating officer.

Miller has a broad business background in financial services. Most recently, she was an associate vice president at TD Bank. She was senior manager of marketing at TD from 2007-13, and head of product management and sales—term deposits at TD from 2003-05.

“Her 20 years of leadership experience at TD includes product management, digital channels, and marketing, which uniquely positions her to make a significant contribution to MSA Research, CatIQ and Northwind,” MSA president and CEO Joel Baker said.

Industry veteran joins WINMAR

Property restoration company WINMAR announced on Wednesday that Sue Whittick has joined the company. Whittick will “assist in further enhancing our client relations and marketing efforts for our insurance restoration services throughout the [Greater Toronto Area].”

With more than 35 years in the industry, Whittick brings “a wealth of experience at all levels of the insurance restoration business, as well as a track record of high integrity, passion, and a strong commitment to the restoration industry.”