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The perils of highlighting key points in a policy

February 22, 2021 by Greg Meckbach

Home insurance policies may be so long that consumers won’t read the entire thing, but it doesn’t mean that brokers should selectively highlight certain policy terms to clients, a brokerage leader warns. “For us, there are things we need to

News AnnouncementsBrokers

Origin of Excel & Y Insurance Services features renowned Alberta brokers

February 11, 2021 by Greg Meckbach

Lundgren & Young Insurance is forming a new Alberta brokerage, Excel & Y Insurance Services, as a result of a partnership with Excel Insurance Group Inc. “We remain an independent brokerage wholly owned by myself and my family,” said Robyn

News BrokersInsurance

Videoconferencing brokers setting sales records during pandemic

February 11, 2021 by David Gambrill

Videoconferencing brokers shattered sales records in top-tier brokerages across the country during the pandemic, senior brokerage executives reported in a recent Canadian Underwriter webinar. The results suggest virtual sales are at least as effective — if not sometimes more effective

News BrokersInsuranceMergers and Aqcuisitions

How Aon’s proposed takeover of Willis Towers Watson is going

February 8, 2021 by Greg Meckbach

Aon plc has yet to complete its proposed acquisition of Willis Towers Watson plc, but the future management team of the combined brokerage is already starting to collaborate, Aon CEO Greg Case suggested last week. Shareholders of both Aon and

News Brokers

How Aon Canada is promoting LGBT+ inclusion

January 29, 2021 by Greg Meckbach

Aon Canada plans to do a voluntary workforce survey, which would include questions about sexual orientation. Last year, the global insurance brokerage launched an employee self-identification campaign in the United States, said Sean Kavanagh-Lang, national broking director for operations, data

News BrokersTechnology

How IBAO is leading brokers to go paperless

January 27, 2021 by Greg Meckbach

The cost and hassle of printing and mailing large insurance policies is one of the drivers towards digitization, suggests the board member of a broker association. Consumers do not want to sift through 75 pages of insurance documents, said Greg

News AdjustersBrokersClaimsClaims CanadaLegalRisk

This kind of homeowner’s liability claim has real teeth

January 21, 2021 by Greg Meckbach

When a dog bites man, the wounds could be deep and wide for homeowners. “Pet bites top the list for home insurance liability claims,” reports Dorchester Insurance Brokers Ltd., based near London in the community of Dorchester, Ont. “Dog bites

News BrokersEmploymentInsurance

How Canada’s P&C professionals feel about working from home

January 19, 2021 by David Gambrill

Most Canadian P&C insurance industry professionals would like to see more hybrid, flexible working arrangements once the health threat of the global COVID-19 pandemic has subsided. “I’m not really keen to go back to five days a week [in the

News AssociationsBrokersClaims CanadaLegislation / RegulationRisk

RCCAQ reacts to Quebec curfew

January 18, 2021 by Greg Meckbach

Quebec’s insurance brokers should not experience any major disruptions as a result of the province-wide evening curfew imposed a week ago, the chair of the Regroupement des cabinets de courtage d’assurance du Quebec (RCCAQ) predicts. The curfew took effect on

News AssociationsBrokersInsurance

How stay-at-home order impacts Ontario brokers

January 15, 2021 by Greg Meckbach

Some Ontario brokers still need to work in their bricks-and-mortar offices amid the strict lockdown imposed Thursday by the provincial government. Although many brokerages are digital and have staff working from home, others are at the “opposite end of the

News BrokersCommercial LinesInsuranceMarkets / Coverages

Executive Outlook 2021: Paul Martin, KRGInsure/RRJ Insurance Group

January 14, 2021 by David Gambrill

Paul Martin, President, Chief Operating Officer, KRGInsure/RRJ Insurance Group Limited Employee engagement will be one the biggest challenges we face in 2021. Managing a remote workforce for a long period of time is a skill set many of us do

News AssociationsBrokersLegislation / RegulationTechnology

Brokers negotiate major role in this province’s digital auto insurance distribution

January 14, 2021 by Greg Meckbach

Manitoba’s brokers will provide input on designing a system for online auto insurance in the province and will be involved in every digital transaction, says the provincial broker association. A recently-signed, five-year agreement between Manitoba Public Insurance (MPI) and the