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How video conferencing misbehaviour creates commercial liability risk

June 1, 2021 by Greg Meckbach

Inappropriate behaviour during video conferences can lead to employment practices liability claims, an expert with The Travelers Companies Inc. warns. New York City-based Travelers is observing “Zoom etiquette claims,” said the insurer’s employment practices liability product manager, Chris Williams, during

News ClaimsClaims CanadaInsuranceLegalRestoration

Restoration firm suing DKI Canada over termination of agreement

May 30, 2021 by Greg Meckbach

Restoration firm DKI Canada Ltd. is being sued in British Columbia by Coquitlam-based Canstar Restorations Limited Partnership, a former member of the DKI network. Allegations in the lawsuit have not been proven in court. Until 2020, Canstar was operating multiple

News ClaimsClaims CanadaLegal

Appeal court rules for insurers in handling of HST in auto AB claims

May 27, 2021 by Greg Meckbach

Ontario auto insurance claimants cannot take insurers directly to court over how carriers treat sales tax on accident benefits claims, the province’s appeal court has ruled. This is because the province’s Licence Appeal Tribunal, not the Superior Court of Justice,

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Why your clients could expect price reductions in home insurance

May 25, 2021 by Greg Meckbach

If insurers can achieve combined ratios of less than 80% in personal property, homeowners should expect to see lower prices and possibly even rebates, the CEO of LowestRates.ca suggests. “For consumers, if insurance companies are making money, then it means

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Pollution coverage gaps your clients may not know about

May 21, 2021 by Greg Meckbach

The cost of cleaning up after spills of petroleum, oil, or other contaminants may not be covered under your client’s liability or property policy, a managing general agent warns. Many clients are exposed to pollution risk but are not necessarily

News ClaimsClaims CanadaInsurance

What’s driving auto claims costs during pandemic

May 21, 2021 by Greg Meckbach

The long-tail nature of auto bodily injury claims, in addition to insurers’ fixed claims adjustment costs, are among the reasons why insurers are not likely going to reduce auto premiums in proportion to the drop in driving observed during COVID-19.

News ClaimsClaims CanadaInsuranceLegalLegislation / Regulation

Why Intact didn’t have to pay $10K for a claimant’s proposed medical report

May 17, 2021 by David Gambrill

Ontario’s Licence Appeal Tribunal (LAT) has ruled that Intact Insurance is not obligated to fund a claimant’s $10,200 multidisciplinary report, the purpose of which was to dispute Intact’s decision to cease income replacement benefits after a 104-week period of entitlement.

News ClaimsClaims CanadaInsurance

How Intact views auto claims severity during pandemic

May 14, 2021 by Greg Meckbach

The long-tail nature of motor vehicle liability and auto accident benefits claims means a temporary drop in total miles driven due to the pandemic does not necessarily equate to a corresponding drop in premiums for your clients, Intact executives suggest.

News ClaimsClaims CanadaLegalRestoration

Coverage dispute arises as to whether construction exclusion applies to building under renovation

May 13, 2021 by Greg Meckbach

Editor’s Note: In an earlier version of this story, Canadian Underwriter incorrectly reported that Intact was denied leave to appeal an earlier court finding that a building renovation does not necessarily trigger an “under-construction” exclusion. In fact, the Court of

News AdjustersClaimsClaims CanadaLegal

Using pics in social media investigations? Here’s one thing you need to do…

May 6, 2021 by Greg Meckbach

Claims professionals who rely on videos and photos obtained through social media investigations need to make sure that evidence can be backed up as authentic, Virtual Symposium B.C. speakers suggest. There are several reasons why a social media investigation is

News AdjustersClaimsClaims CanadaInsuranceLegal

Appeal court ‘vindicates Aviva’ in slip-and-fall lawsuit

May 6, 2021 by Greg Meckbach

Commercial liability clients do not have to settle personal injury lawsuits even if the defendants are perceived as having deep pockets, a recent Court of Appeal for Ontario ruling suggests. “A litigant, or its insurer, even if wealthy, is not

News BrokersCatastrophesClaimsClaims CanadaInsuranceLegislation / Regulation

Why IBAC foresees a national flood insurance program

April 28, 2021 by Greg Meckbach

The recently-released federal budget gives brokers reason to be optimistic that Canada will eventually have a national flood insurance program for homeowners, the head of the Insurance Brokers Association of Canada suggests. “The commitment from the federal government is clear