Canadian Underwriter

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Claims Canada


Container ship, heavily loaded, at sea.
News CatastrophesClaimsClaims CanadaClimate ChangeCommercial LinesEngineeringInsuranceMarkets / CoveragesReinsuranceRestorationRisk

War and other factors loom over shipping sector: report

May 27, 2022 Philip Porado

While fewer total losses of cargo ships worldwide is good news for marine insurers, the number of shipping casualties rose during 2021, said Allianz Global Corporate & Specialty’s (AGCS) annual Safety & Shipping Review. Globally, 54 total vessel losses were

Delta flooding after hurricane.
News AdjustersBrokersCatastrophesClaimsClaims CanadaClimate ChangeCommercial LinesEngineeringInsuranceMarkets / CoveragesReinsuranceRestorationRisk

How to speed up claims response for NatCats

May 25, 2022 Yasser Korany, Mario Delorme and Mazen Habash

Extreme weather events have become common, some bringing unprecedented levels of destruction to structures and facilities, overwhelming owners, property managers and insurers. In response, nearly all major insurers have created centralized Cat units dedicated to handling claims arising from extreme

Storm cloudscape over grass field
News BrokersCatastrophesClaimsClaims CanadaInsuranceRisk

First Cat of the year predicted after powerful “derecho” storm

May 24, 2022 by Alyssa DiSabatino

A series of powerful thunderstorms that affected Ontario and parts of Quebec this weekend is already being billed by the industry as the first major Cat of 2022. And while industry experts anticipate a large number of insured damages, one

Tow Truck Towing A Vehicle On A Two Lane Highway
News ClaimsClaims CanadaInsuranceLegal

Tow truck driver granted “absolute discharge” for his role in staged collision

May 19, 2022 by David Gambrill

Ontario’s Court for Appeal has given an “absolute discharge” to a tow truck driver who pleaded guilty to fraud under $5,000 – and served a six-month conditional sentence – for his role in a staged collision that cost two insurers

News AdjustersClaimsClaims CanadaInsurance

Crawford exec John Sharoun reflects on his 49-year-long insurance journey

May 18, 2022 by Alyssa DiSabatino

After a 49-year-long tenure in the insurance industry, John Sharoun, executive general adjuster and senior consultant at Crawford and Company Canada, is retiring on June 30, 2022.   Sharoun fell into the industry between finishing school and looking for a

Stock market trading screen showing sell-off.
News BrokersClaimsClaims CanadaCommercial LinesInsuranceLegalRisk

Stock market volatility may spike E&O claims

May 17, 2022 Michelle Schriver

Investors are taking a turbulent ride as global stock markets correct and increasingly run the risk of entering recession territory. And, with some advisors’ clients ‘at the edge,’ that raises a red flag for errors and omissions (E&O) claims against

House framed in new lumber while under construction
News AdjustersCatastrophesClaimsClaims CanadaConstructionEngineeringInsuranceMarkets / CoveragesRestoration

Rising lumber, materials costs lead claims professionals to tweak their approach

May 16, 2022 Philip Porado

With the inflation rate at a 30-year high, specialists handling home reconstruction claims are making adjustments that reflect surging prices for construction components – including lumber, finishing materials and appliances. What started as supply chain problems, some of which were

Insurance claim expert at work.
News AdjustersClaimsClaims CanadaInsuranceLegislation / Regulation

Unlicensed adjuster doesn’t fit the ‘expert’ exemption: Regulator

May 9, 2022 by David Gambrill

Manitoba’s insurance regulator fined a former adjuster $500 and ordered him to pay partial investigation costs of $2,500 for acting as an adjustor without a licence and not, as the former adjuster claimed, as an ‘insurance expert’ helping claimants. Kenneth

Interviewer asking questions
News AdjustersClaimsClaims CanadaInsuranceLegal

Don’t investigate fraud suspicions indefinitely, court tells insurer

May 6, 2022 by David Gambrill

If an insurer suspects fraud in a house fire contents claim, it might be better to deny the claim within 60 days, alleging fraud, rather than to prolong the claims investigation indefinitely while asking for documentation from the insured that

Gavel representing court decision.
News AdjustersBrokersClaimsClaims CanadaCommercial LinesConstructionInsuranceLegalRestoration

3 lessons about brokers’ obligations to insureds

May 6, 2022 Harmon C. Hayden

A broker has an obligation to help clients understand policy specifics and avoid coverage gaps, and it’s not necessarily going to save them if the client hasn’t reviewed the policy, the British Columbia Court of Appeal found recently in Alvaro

Police yellow line, blurred lights and traffic accident in background
News AdjustersClaimsClaims CanadaInsuranceLegal

Insurance investigators: Be on guard when sharing info with police

May 5, 2022 by David Gambrill

Insurance investigators need to be on their guard about sharing information with police, lest they breach their duty of good faith to their insureds, note lawyers for Borden Ladner Gervais, referencing a 2021 Alberta Court of Queen’s Bench decision. The

Disco ball.
News ClaimsClaims CanadaCommercial LinesConstructionEarnings / RatingsInsuranceMarkets / CoveragesProductsRisk

What disco-era stagflation means for insurers’ bottom lines

May 5, 2022 Philip Porado

Tight supply chains are taking a bite out of GDP numbers, stagnating economies across the globe while simultaneously pushing up prices. For anyone whose memories don’t stretch back to the 1970s, the counterintuitive combination of a stagnating economy and rising