Topic
Adjusters
Court upholds Aviva’s travel deductible for trips to medical appointments
April 8, 2024 by David GambrillNewfoundland and Labrador’s Supreme Court has dismissed a proposed class action lawsuit against Aviva Canada and Aviva General Insurance Company over a discretionary travel deductible the insurer imposed on medical and rehab accident benefits expenses. Aviva imposed a 25-kilometre (round…
What’s new in restoration and adjuster national licensing?
April 4, 2024 by Jason ContantThe trend of insurers owning restoration firms and third-party vendors may not continue, particularly since controlling costs remains a priority for carriers, sources tell Canadian Underwriter. It also looks like a national adjusting licensing standard or cross-provincial licensing will not…
Regulators suspend broker over fraudulent auto claim
March 28, 2024 by David GambrillA former Alberta broker who was suspended for a year last July for submitting a fraudulent auto insurance claim has had her B.C. licence suspended for a year, starting March 2024. B.C.’s insurance council said it was revoking her licence…
How Canada’s winter weather predicts 2024 Cat claims
March 21, 2024 by Alyssa DiSabatinoThis winter clocked in as Canada’s warmest winter ever, and adjusters are already sounding the alarm that a winter with no or little snow could mean more wildfire claims over the rest of the year. Snowpack in winter is one…
What claims adjusters earn in Canada
March 20, 2024 by Alyssa DiSabatinoEditor’s Note: This article has been updated to clarify the different ways in which adjusters in Canada earn compensation. In-field adjusters are making slightly more than their desk adjuster and claims representatives counterparts, according to Impact Recruitment’s 2024 Insurance…
How winter storms tally this year compared to last
March 15, 2024 by Alyssa DiSabatinoMaritimers were digging out for days after historic levels of snowfall dropped atop Nova Scotia and P.E.I. in early February. The multi-day storm produced nearly 5 feet of snow in Cape Breton, N.S. Then about two weeks later, Nova Scotians…
How industry professionals are tackling talent recruitment
February 28, 2024 by Jason ContantCanada’s P&C insurance industry is looking at everything from career fast-track programs to scholarships and student involvement programs to handle talent recruitment challenges. Recruitment has long been an industry challenge. In late January, the Insurance Institute of Canada, the industry’s…
P&C insurance industry launches collective recruitment effort
January 25, 2024 by David GambrillCanada’s property and casualty insurance industry has launched a collaborative, industry-wide recruitment effort dubbed Project Reframe. Announced by the Insurance Institute of Canada (IIC) Monday, the public education campaign aims to portray the insurance industry as an engaging, dynamic, and…
How this national adjusting firm is handling the talent gap
January 24, 2024 by Alyssa DiSabatinoOne large claims firm in Canada has addressed the adjuster talent shortage by establishing a new foundational learning program for early-career adjusters. ClaimsPro’s new national adjuster development program is designed to provide entry level adjusters with technical expertise to tackle…
NatCats taking their toll on Canadian property lines
January 8, 2024 by David GambrillAnother year, another $3 billion in NatCat insurance claims payouts. Canada’s property and casualty insurance industry paid out more than $3.1 billion last year in claims related to natural catastrophes, based on the latest numbers from Catastrophe and Indices Quantification…
Holly, jolly claims follies
December 18, 2023 by David GambrillIt wouldn’t be the holiday season without someone trying to ignite their house by attaching burning candles to the Christmas tree. An internet search for “crazy Christmas claims” finds insurance broker websites rife with holiday-related claims in the neighbourhood of…
Forget why you fell into insurance. Why’d you stay?
November 17, 2023 by Alyssa DiSabatinoIt might be easier to attract recruits to insurance if P&C professionals reminisced on what keeps them in the industry, rather than voicing the age-old adage of how they ‘fell in‘ to the profession, experts at Reuters’ Future of Insurance…