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Adjuster’s fine halved on appeal in a replacement cost dispute over a tractor

April 15, 2021 by David Gambrill

A Manitoba insurance adjuster has been fined for failing to carry out instructions from an insurer to inform a claimant about how to replace their tractor under the terms of the insurer’s Limited Waiver of Depreciation. The adjuster, Douglas Boyd

News AdjustersClaimsInsuranceLegal

Intact wins the battle, but loses the war, in Alberta wildfire claim

April 7, 2021 by David Gambrill

Intact Insurance has lost its appeal over procedural unfairness in an Alberta wildfire property damage claim, even though an umpire in the case made a decision based on information that was not placed on the record by either the claimant

News AdjustersClaimsClaims CanadaInsuranceLegal

Why dirt bike accident victim can get Ontario auto accident benefits

March 6, 2021 by Greg Meckbach

An Ontario claimant who suffered a severely disabling injury after falling off his dirt bike during a competition is entitled to accident benefits under his auto policy. This is the result of Beaudin v. Travelers Insurance Company of Canada, released

News AdjustersCatastrophesClaimsClaims CanadaConstructionInsuranceRestoration

What’s making it harder to estimate property Cat claims

February 17, 2021 by Greg Meckbach

Recent price increases in building materials means it is harder than normal to predict the cost of repairing property damage, restoration experts say. Restoration contractor Peak Services handled several thousand claims after the June 13, 2020, record hail storm in

News AdjustersCatastrophesClaimsClaims CanadaInsuranceRestoration

How COVID-19 has affected repair of vehicles from hail

February 12, 2021 by Greg Meckbach

The COVID-19 pandemic has created some barriers to repairing vehicle and property damage – including a shortage of auto body parts, and a labour shortage impacted by Canada Emergency Response Benefit (CERB) recipients who are reluctant to return to work,

News AdjustersClaimsClaims CanadaCommercial LinesInsuranceLegal

Final outcome of The Co-operators’ surface water commercial property coverage dispute

February 12, 2021 by Greg Meckbach

A Supreme Court of Canada decision released Thursday means The Co-operators cannot appeal a $429,000 court decision against it over “surface water” coverage on a commercial property policy. In Co-operators General Insurance Company v. Le Treport Wedding & Convention Centre

News AdjustersClaimsInsuranceLegal

How to avoid turning the mishandling of a claim into a six-figure bad faith award

February 3, 2021 by David Gambrill

A Manitoba court decision ordering the province’s public auto insurer to pay a bad faith award of $350,000 serves as a cautionary tale to the industry that bad faith awards for mishandling a claim can be made even after a

News AdjustersClaimsClaims CanadaCommercial LinesLegalRisk

This new type of class-action tort grew from genetically modified corn seed

January 22, 2021 by Greg Meckbach

A proposed class-action lawsuit based on the novel tort of “premature commercialization” is going ahead in Ontario. The Supreme Court of Canada announced Dec. 10 it will not hear an appeal from Syngenta Canada Inc., which is facing a proposed

News AdjustersClaims CanadaInsuranceLegal

Why this small claims tribunal changed an auto insurer’s liability finding

January 21, 2021 by Greg Meckbach

A British Columbia driver who was found 50% at fault for a collision by the province’s monopoly auto insurer has partly won a small claim against the other driver. Hartmut Wolfram and Yunsun Kim collided with one another in Burnaby

News AdjustersBrokersClaimsClaims CanadaLegalRisk

This kind of homeowner’s liability claim has real teeth

January 21, 2021 by Greg Meckbach

When a dog bites man, the wounds could be deep and wide for homeowners. “Pet bites top the list for home insurance liability claims,” reports Dorchester Insurance Brokers Ltd., based near London in the community of Dorchester, Ont. “Dog bites

News AdjustersClaimsClaims CanadaConstructionEngineeringInsurance

What can go wrong when do-it-yourself clients try to replace home water heaters

January 19, 2021 by Greg Meckbach

Some homeowner clients could get in trouble if they try to replace water heaters themselves, by following do-it-yourself handyman advice they find somewhere on the Internet. Many home insurance policies specifically require that water heater installation be done by a

News AdjustersClaimsCommercial LinesInsuranceLegal

When the appraisal umpire goes beyond the depreciation rate of both the claimant and the insurer

January 15, 2021 by David Gambrill

In a $1.2-million dispute arising from a property resort fire, an Ontario appraisal umpire did not exceed his authority when he used a much higher depreciation rate than both the claimant and the insurer did to calculate the value of