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August 10, 2020 Greg Meckbach, Associate Editor

A surge in directors and officers liability claims, withdrawal of some carriers from hospitality and high-profile cyberattacks are among the big trends now in commercial specialty

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Property claim cycle times are on the rise: Xactware data

August 10, 2020 by David Gambrill

While everyone in the Canadian property and casualty insurance industry knows that quick claims response times are critical to consumer satisfaction, cycle times for property claims in Canada increased overall between 2018 and 2019, according to the latest property damage

News AdjustersCatastrophesClaimsClaims Canada

Tropical storm Isaias expected to bring heavy rain, wind gusts to eastern Canada

August 4, 2020 THE CANADIAN PRESS

HALIFAX – A tropical storm that has lashed parts of the eastern United States should be diminished in strength by the time it reaches eastern Canada, the Canadian Hurricane Centre says. Centre forecaster Chris Fogarty said that Isaias was on

News Adjusters

How B.C. adjusters are preparing for major earthquake

July 29, 2020 by Greg Meckbach

When the next huge earthquake hits British Columbia, some independent adjusting firms may temporarily re-locate offices inland, perhaps even as far east as Alberta. Kernaghan Adjusters is aiming to be “up and running fairly quickly if we get into an

News AdjustersClaimsInsuranceLegal

Claimant learns the difference between “hit-and-run” and collision damage

July 28, 2020 by David Gambrill

A driver in B.C. is out $1,777 for incorrectly telling the public auto insurer that damage to his parked vehicle was the result of a “hit-and-run,” as opposed to collision damage. Jiameng Wang took Insurance Corporation of British Columbia (ICBC)

News AdjustersCatastrophesClaimsClaims CanadaRestoration

Multiple townhouse units damaged in Hamilton fire

July 27, 2020 THE CANADIAN PRESS

HAMILTON – Firefighters were called out early this morning to battle a massive wind-whipped blaze in a townhouse complex (pictured, above) in Hamilton, Ont. The Hamilton Fire Department says the multi-alarm inferno erupted in the city’s east side on Edenrock

News AdjustersClaimsInsuranceLegal

Why a tribunal changed the insurer’s finding of fault in this parking lot claim

July 24, 2020 by David Gambrill

B.C.’s small claims court recently overturned the public insurer’s assessment of liability in a case in which a driver pulling out of his parking lot space clipped the open door of a car that had just pulled into the space

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A P&C insurance-specific guide for returning to the office: Deloitte

July 21, 2020 by David Gambrill

As Canadian P&C insurance industry leaders start to think about bringing employees back to the office, now is a good time to re-think the work required, the workforce skills that will be needed in the future, and what the future

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COVID-19 sparks debate about U.S. adjuster use in Calgary

July 3, 2020 by David Gambrill

COVID-19 appears to be kindling proud sentiments about employing Canadian adjusters, after social media posts triggered an age-old debate about using U.S. adjusters to handle catastrophe claims in Canada. Twitter was abuzz with comments after Global News posted a piece

News AdjustersClaimsClaims CanadaInsuranceLegal

This Nissan seatbelt lawsuit will have more than 100 witnesses

June 24, 2020 by Greg Meckbach

Vehicle manufacturer Nissan is facing a lawsuit in British Columbia over rear seatbelts, in a case that demonstrates how legal defence costs can multiply in a hurry. The plaintiff, Arshdeep Singh Sidhu, was nine years old in 2008 when he

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How pandemic could complicate claims adjusting after Alberta hail storm

June 22, 2020 by Greg Meckbach

The COVID-19 pandemic could complicate the movement of adjusters if help is needed from south of the border to deal with the aftermath of the recent southern Alberta storm. “I think customers by and large are recognizing that it’s complicated

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Calgary hail damage ‘pretty startling’ to this adjuster

June 19, 2020 by Greg Meckbach

If you have clients in the Calgary area who suffered property damage in the June 13 hail storm, they could be waiting a while to get their properties repaired, an executive for one independent adjusting firm suggests. “There are tens