Topic
Adjusters
The advice some lawyers give commercial clients over pandemic BI coverage
April 9, 2020 by Greg MeckbachBrokers advising commercial clients that business interruption is not usually covered during a pandemic should not be surprised if those clients are hearing something different from their lawyers. “I would caution policyholders to thoroughly review their specific policy language before…
How COVID-19 is probably affecting your auto claimants
April 3, 2020 by Greg MeckbachThe precautions underway to reduce COVID-19 transmission risk appear to be having a direct impact on auto accident benefits claimants – and not in a good way. “We have people who are seriously and catastrophically injured who are in their…
The impact of COVID-19 on independent adjusters
March 18, 2020 by Greg MeckbachAs most Canadians are being asked to leave home only when necessary, how will the property and casualty industry deal with a large catastrophe, such as a major wind storm, while still taking precautions to reduce the risk of COVID-19…
How liability insurance responds (or not) to COVID-19
March 16, 2020 by Greg MeckbachIf your clients are sued as a result of the COVID-19 pandemic, don’t assume they will be covered by a commercial general liability policy. General liability policies have exclusions; and for COVID-19, the most relevant exclusion is probably pollution, suggested…
Do insurance pros have a duty to restore a client’s well-being after a loss?
February 20, 2020 by Adam MalikBrokers are taught the principles of indemnity early in their training: Return the client to the same financial position they were in prior to the loss. But what about their clients’ mental well-being? Can the industry restore that to what…
What P&C claims could follow rail blockades?
February 18, 2020 by Adam MalikWith railway disruptions across the country approaching the two-week mark, so grows the likelihood of insurance claims as a result. Most likely to be hit hardest is the retail industry, according to a pair of experts, due to the time…
How are you managing your mental health?
February 11, 2020 by Adam MalikInsurance professionals can run the gamut of emotions over the course of a claim, which is what makes managing mental health a challenge, according to industry experts. Whether it’s the broker fielding the call from a panicked client to the…
Is this the next big emerging property claims threat?
February 7, 2020 by Adam MalikPolyfluoroalkyl (PFAS) materials are everywhere – and they could be the next big threat to property claims exposure, warned one expert. Lori Festarini, vice president of environmental services at Stantec, spoke about the risks around PFAS at the recent Ontario…
What makes #MeToo claims so tricky to handle
January 31, 2020 by Adam MalikThe #MeToo movement has sparked a sharp increase in the number of victims coming forward. As a result, organizations are finding themselves caught up in insurance claims. For claims managers and adjusters, according to experts, that means handling the matter…
The challenges of handling older #MeToo claims
January 27, 2020 by Adam MalikAllegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving…
How tech has changed what it means to be an independent adjuster
January 24, 2020 by Adam MalikYears ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000…
Why these homeowners lost their negligence lawsuit against a Hub brokerage
January 24, 2020 by Greg MeckbachBritish Columbia’s top court recently sided with a Hub International brokerage in a case in which a client sued the brokerage and the insurer for coverage that was denied because a building damaged by fire contained a legal medical marijuana…