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The advice some lawyers give commercial clients over pandemic BI coverage

April 9, 2020 by Greg Meckbach

Brokers advising commercial clients that business interruption is not usually covered during a pandemic should not be surprised if those clients are hearing something different from their lawyers. “I would caution policyholders to thoroughly review their specific policy language before

News AdjustersClaimsClaims CanadaInsurance

How COVID-19 is probably affecting your auto claimants

April 3, 2020 by Greg Meckbach

The precautions underway to reduce COVID-19 transmission risk appear to be having a direct impact on auto accident benefits claimants – and not in a good way. “We have people who are seriously and catastrophically injured who are in their

News AdjustersCatastrophesClaimsClaims CanadaInsurance

The impact of COVID-19 on independent adjusters

March 18, 2020 by Greg Meckbach

As most Canadians are being asked to leave home only when necessary, how will the property and casualty industry deal with a large catastrophe, such as a major wind storm, while still taking precautions to reduce the risk of COVID-19

News AdjustersClaimsClaims CanadaInsuranceLegal

How liability insurance responds (or not) to COVID-19

March 16, 2020 by Greg Meckbach

If your clients are sued as a result of the COVID-19 pandemic, don’t assume they will be covered by a commercial general liability policy. General liability policies have exclusions; and for COVID-19, the most relevant exclusion is probably pollution, suggested

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Do insurance pros have a duty to restore a client’s well-being after a loss?

February 20, 2020 by Adam Malik

Brokers are taught the principles of indemnity early in their training: Return the client to the same financial position they were in prior to the loss. But what about their clients’ mental well-being? Can the industry restore that to what

News AdjustersClaimsInsurance

What P&C claims could follow rail blockades?

February 18, 2020 by Adam Malik

With railway disruptions across the country approaching the two-week mark, so grows the likelihood of insurance claims as a result. Most likely to be hit hardest is the retail industry, according to a pair of experts, due to the time

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How are you managing your mental health?

February 11, 2020 by Adam Malik

Insurance professionals can run the gamut of emotions over the course of a claim, which is what makes managing mental health a challenge, according to industry experts. Whether it’s the broker fielding the call from a panicked client to the

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Is this the next big emerging property claims threat?

February 7, 2020 by Adam Malik

Polyfluoroalkyl (PFAS) materials are everywhere – and they could be the next big threat to property claims exposure, warned one expert. Lori Festarini, vice president of environmental services at Stantec, spoke about the risks around PFAS at the recent Ontario

News AdjustersClaimsInsurance

What makes #MeToo claims so tricky to handle

January 31, 2020 by Adam Malik

The #MeToo movement has sparked a sharp increase in the number of victims coming forward. As a result, organizations are finding themselves caught up in insurance claims. For claims managers and adjusters, according to experts, that means handling the matter

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The challenges of handling older #MeToo claims

January 27, 2020 by Adam Malik

Allegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving

News AdjustersClaimsInsurance

How tech has changed what it means to be an independent adjuster

January 24, 2020 by Adam Malik

Years ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000

News AdjustersClaimsClaims CanadaInsuranceLegal

Why these homeowners lost their negligence lawsuit against a Hub brokerage

January 24, 2020 by Greg Meckbach

British Columbia’s top court recently sided with a Hub International brokerage in a case in which a client sued the brokerage and the insurer for coverage that was denied because a building damaged by fire contained a legal medical marijuana