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Property claim cycle times are on the rise: Xactware data

August 10, 2020 by David Gambrill

While everyone in the Canadian property and casualty insurance industry knows that quick claims response times are critical to consumer satisfaction, cycle times for property claims in Canada increased overall between 2018 and 2019, according to the latest property damage

News EngineeringProducts

Nissan recalls nearly 1.9M cars for pesky hood latch

June 4, 2020 Tom Krisher - THE ASSOCIATED PRESS

DETROIT – For the fourth time, Nissan is recalling hundreds  – of thousands of midsize cars in the U.S. and Canada to fix a nagging latch problem that may allow the hood fly open while cars are moving. The latest

News AdjustersClaimsClaims CanadaEngineeringInsurance

Pyrrhic victory for Intact in faulty workmanship coverage dispute

May 27, 2020 by Greg Meckbach

Intact Insurance has convinced an Alberta court that the “faulty workmanship” exclusion applies in a disputed commercial fire claim but the carrier still has to pay more than $600,000 to a bakery, mainly because the judge rejected Intact’s definition of

insPRESS ClaimsEngineering

Origin and Cause makes moves out west

May 20, 2020 Origin and Cause

Vancouver, B.C.,  MAY 19, 2020/InsPRESS/ – Origin and Cause is pleased to announce the addition of Keith Ellwood, Fire and Explosion Investigator, to our team in Calgary. Keith has spent over 8 years with the Office of the Fire Commissioner

News ClaimsClaims CanadaEngineeringInsuranceLegal

Aviva loses battle in faulty workmanship exclusion dispute

May 5, 2020 by Greg Meckbach

The application of faulty workmanship exclusions continues to be a subject of disagreement among judges, a Court of Appeal of Alberta ruling from last week shows. The Court of Appeal of Alberta recently found that if a construction contractor causes

News ClaimsClaims CanadaEngineering

Why home fire risk has increased in Ontario

May 5, 2020 THE CANADIAN PRESS

Ontario’s fire marshal says there’s been an increase in fire deaths this year as COVID-19 measures force many people to stay home and do more home cooking. Jon Pegg says there have been 51 fire fatalities between Jan. 1 and

News CatastrophesClaimsClaims CanadaEngineering

Report recommends measures to avoid repeat of flooding in Quebec community

May 4, 2020 Stephanie Marin- THE CANADIAN PRESS

MONTREAL – A report into the rupture of a dike in Ste-Marthe-sur-le-Lac, Que., during spring flooding last year suggests several problems including a lack of awareness among the population about the associated risks of living in the area. The report

insPRESS ClaimsClaims CanadaEngineering

Envista Forensics announces noteworthy staffing updates to their Canadian Operations

April 28, 2020 Envista Forensics

TORONTO, ON, APRIL 28, 2020/insPRESS/ – Envista Forensics, a global forensic engineering and consulting firm announces a noteworthy staffing update to their Canadian Operations. Kirsten Hoedlmoser, M.Eng., CHSC, CIH, P.Eng.., has joined Envista’s Toronto office as Envista’s Canadian Technical Lead,

Feature CatastrophesClaimsClaims CanadaEngineeringRestoration

Afterburn

April 8, 2020 Greg Meckbach, Associate Editor

Home insurers in Quebec may be on the hook for major fire losses on their property policies in the aftermath of an earthquake

News ClaimsClaims CanadaCommercial LinesEngineeringLegalRisk

How commercial lease terms affect gas bars’ pollution liability

March 12, 2020 by Greg Meckbach

If a retail gas station has to remove underground tanks and contaminated soil, is the landlord or tenant responsible for the costs? Much of it depends on the terms of the lease and case law around commercial tenants’ trade fixtures,

News ClaimsClaims CanadaEngineeringInsuranceLegal

The breach from the throne

February 19, 2020 by Greg Meckbach

Faulty toilet supply lines, often the source of six- and seven-figure water claims, are leading to subrogated claims against manufacturers, installers and others involved in the supply chain leading to your clients’ washrooms. The way a toilet works is that

News ClaimsClaims CanadaEngineeringInsurance

How much damage a toilet malfunction can cause

February 11, 2020 by Greg Meckbach

Your property client’s flood risk could arise from a weak link in the bathroom. Water damage claims of over $100,000 can result if the supply line feeding water to the toilet breaks, says metallurgist Paul Okrutney, founder of Toronto-based insurtech