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News BrokersClaims

One indirect way for brokerages to protect their receivables during the pandemic

June 23, 2020 by Adam Malik

On the heels of an ominous Canadian Federation of Independent Business survey last month that shows 12% of Canadian small and medium-sized businesses owners are considering bankruptcy or winding down their business because of COVID-19, brokerages can protect their own

News AdjustersCatastrophesClaims CanadaInsurance

How pandemic could complicate claims adjusting after Alberta hail storm

June 22, 2020 by Greg Meckbach

The COVID-19 pandemic could complicate the movement of adjusters if help is needed from south of the border to deal with the aftermath of the recent southern Alberta storm. “I think customers by and large are recognizing that it’s complicated

News ClaimsClaims CanadaLegalRisk

Why waivers won’t necessarily protect clients from COVID-19 liability

June 22, 2020 by Greg Meckbach

Waivers of liability for disease transmission might protect commercial clients from lawsuits, but the industry will not know for sure until one is tested in an appeal court, a litigation defence lawyer suggests. A waiver will not, on its own,

News ClaimsClaims CanadaLegalRestoration

How this fumbled washing machine installation led to $54,000 basement flood

June 19, 2020 by Greg Meckbach

For want of a wrench, the basement was lost. This would be one way of summing up the Provincial Court of Alberta’s ruling in Kuerbis v Broderson, which should provide food for thought to brokers placing coverage for commercial clients

News AdjustersCatastrophesClaims CanadaInsurance

Calgary hail damage ‘pretty startling’ to this adjuster

June 19, 2020 by Greg Meckbach

If you have clients in the Calgary area who suffered property damage in the June 13 hail storm, they could be waiting a while to get their properties repaired, an executive for one independent adjusting firm suggests. “There are tens

News ClaimsClaims CanadaInsuranceLegal

Why Aviva Canada does not have to defend this sexual abuse lawsuit

June 18, 2020 by Greg Meckbach

Aviva Insurance Company of Canada has won an appeal in a coverage dispute arising from a teenaged kickboxer who is suing her gym after being sexually abused by an employee. The kickboxer was 14 years old on May 1, 2017

insPRESS Claims

EMRG Canada proudly announces its newest member addition; Lydale Group

June 18, 2020 EMRG Canada

MISSISSAUGA, ON, JUNE 18, 2020/insPRESS/ – EMRG Canada is pleased to announce a significant new addition to its membership ranks; the Lydale Group of restoration companies with established locations in Calgary, Edmonton, Regina, and Saskatoon. The EMRG shareholders have approved

News ClaimsClaims CanadaInsuranceLegal

How Travelers won appeal over Ontario accident benefits dispute

June 17, 2020 by Greg Meckbach

When an Ontario woman was catastrophically injured in an accident in a Nunavut-plated vehicle in Nunavut, that vehicle’s insurer was initially told it had to pay Ontario accident benefits to the claimant. But in Travelers Insurance Company of Canada v.

News CatastrophesClaimsClaims CanadaInsurance

Why the latest Calgary hail storm could cost $1 billion

June 15, 2020 by Greg Meckbach

The thunderstorm that hit Calgary this past Saturday evening could be more expensive to the industry than the 2014 Airdrie, Alta., hail storm that cost P&C insurers more than $500 million, an industry watcher suggests. Hail the size of tennis

News AdjustersClaimsInsurance

COVID-19 has accelerated changes to the claims industry

June 15, 2020 by Adam Malik

Auto insurance customers should enjoy a shorter claims journey if pandemic-related changes stick around, insurance pros told Canadian Underwriter recently. Social distancing rules related to the COVID-19 pandemic have forced the insurance industry, along with its customers, to adopt technology

News BrokersClaimsInsuranceTechnology

How insurance company websites just beat out brokers in a U.S. consumer satisfaction study

June 15, 2020 by David Gambrill

For the first time in two decades, insurance company websites in the United States have become a more popular place for consumers to buy their auto insurance than through the broker channel, a U.S. auto insurance consumer satisfaction study has

News ClaimsClaims CanadaCommercial LinesInsurance

How much Intact is paying out for commercial COVID claims

June 12, 2020 by Greg Meckbach

Intact Financial Corp. is likely to pay out more than $80 million for commercial claims arising directly from the COVID-19 pandemic, but has only seen a small fraction of that so far, CEO Charles Brindamour said Wednesday. “The total actual