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Restaurant manger and server consulting behind the bar
News BrokersClaimsCommercial LinesEmploymentInsuranceLegalLegislation / RegulationMarkets / CoveragesProductsRisk

Has COVID-19 changed restaurant insurance forever?

July 13, 2023 Jason Contant

Canada’s hospitality sector was particularly hard-hit by the COVID-19 pandemic, with government-mandated shutdowns and restrictions grinding the industry to a halt. Now, as restaurants return to pre-pandemic foot traffic and revenue levels, the need for insurance solutions and capacity is

A forest fire near Peachland, B.C.
News ClaimsClaims CanadaInsurance

B.C. expected to request Ottawa’s help with worsening wildfires 

July 13, 2023 The Canadian Press

VANCOUVER – Canada’s Emergency Preparedness Minister says he is expecting a “fairly substantive” request for help from British Columbia as wildfires worsen.   Bill Blair tells The Canadian Press the government operations centre has been in discussions with the province for

A helicopter carrying water flies over heavy smoke from an out-of-control fire in a suburban community outside of Halifax.
News CatastrophesClaimsClimate ChangeCommercial LinesInsuranceMarkets / Coverages

How much Intact paid in second quarter Cat losses

July 13, 2023 by Alyssa DiSabatino

Intact Financial Corporation saw an estimated $335 million in catastrophe losses in Canada for the second quarter of 2023, the insurer revealed in a release.  Comparatively, the company handled over a million claims and paid out over $10 billion globally in

Carpenter at work on a kitchen repair
News AdjustersBrokersClaimsConstructionInsuranceRestoration

High building materials and labour costs still slowing home repairs

July 12, 2023 Philip Porado

While inflation’s pace has eased in Canada, it’s still expensive to put homeowners back into their properties after a fire, flood, wind or other event. That’s because lingering supply chain and labour-shortage issues are extending restoration timelines. And that’s increasing

A washed-out section of highway in Riviere-Eternite, Que. following a major landslide
News ClaimsClaims CanadaInsuranceMarkets / CoveragesRestoration

Quebec landslides bring insurance coverage questions into focus

July 12, 2023 by Jason Contant

With heavy rains triggering flooding and landslides in parts of Quebec, some clients may understandably have questions about which perils are covered under their insurance policies. Certain types of water damage are typically covered, while coverage for overland flooding or

Data breach
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

Human error may have caused data breach involving thousands in P.E.I.

July 11, 2023 The Canadian Press

CHARLOTTETOWN – Prince Edward Island says the personal information belonging to thousands of people may have been part of a privacy breach caused by human error.   It says the information of 5,600 clients enrolled in a provincial employment program was

A woman sits with her laptop and credit card in one hand and is holding her head. Another woman is behind her talking on the phone
News BrokersClaimsInsuranceMarkets / CoveragesTechnology

Why personal lines cyber is a growing need for consumers

July 10, 2023 by Alyssa DiSabatino

When a company has been cyber breached, they are obligated to tell their clients their data’s been leaked. But personal consumers may be more likely to bury their shame and eat the cost of the cyber scam—even to their detriment,

Driver being handed a coffee cup
News ClaimsClaims CanadaInsuranceMarkets / Coverages

Is spilling coffee on yourself at a drive-thru an auto ‘accident’?

July 10, 2023 by Jason Contant

Ontario’s Licence Appeal Tribunal (LAT) has ruled in favour of Co-operators in an accident benefits case after finding a driver’s use and operation of his vehicle did not directly cause his injuries and thus did not meet the definition of

Insurance claims adjuster working in the field
News AdjustersClaimsEmploymentEngineeringProfessional DevelopmentRestorationRiskTechnology

How the pandemic changed adjusting for the long haul

July 10, 2023 Philip Porado

COVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some

Wildfire on the Cariboo Plateau in B.C.
News ClaimsClaims CanadaInsurance

B.C. wildfires prompt evacuation orders for two regions

July 10, 2023 The Canadian Press

The Regional District of Bulkley-Nechako and the Regional District of Cariboo have issued evacuation orders this weekend due to wildfires in British Columbia. The Regional District of Bulkley-Nechako says the danger posed by the Tsah Creek wildfire has prompted an

Tornado-damaged home near Carstairs, Alta.
News AdjustersClaimsClaims CanadaClimate ChangeInsuranceMarkets / CoveragesRestoration

Will powerful Alberta tornado be declared a Cat? 

July 7, 2023 by Jason Contant

A powerful Canada Day tornado that swept through a section of rural Alberta likely won’t result in much insured damage despite strong winds that reached an estimated 275 km/h.  The EF4 tornado tore through an area south of Didsbury, Alta.

Smaller accidents are increasingly likely to lead to cars being totalled out.
News ClaimsInsuranceMarkets / Coverages

Why auto insurers are more likely to declare cars totalled

July 7, 2023 Philip Porado

Is that car worth repairing? Given ongoing supply chain disruption and high inflation rates, the answer for insurers may increasingly be ‘no.’ “We see significant increases in rental costs,” said Kumar Siva, senior vice president for third party administration services