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Fire damages historic Winnipeg building that’s being turned into a hotel

October 1, 2019 THE CANADIAN PRESS

WINNIPEG – Firefighters were forced to remain outside a blaze at a historic Winnipeg highrise on Sunday due to renovations that have been underway to turn the building into a Hyatt Place hotel. The Winnipeg Fire Paramedic Service responded to

News ClaimsInsurance

Claims execs weigh in on insurers buying into the supply chain

September 30, 2019 by David Gambrill

Insurance companies buying into the claims management supply chain are bound to face some headwinds when it comes to conflicts of interest, but ultimately the P&C industry is big enough to absorb more of these types of acquisitions in the

News ClaimsInsurance

Online insurance is no safe haven from fraudsters

September 27, 2019 by Jason Contant

Online transactions in insurance have been identified as nearly twice as risky as other industries, new research has found. Iovation, a U.S.-based fraud detection company, said Tuesday that among the 10-billion global online transactions it screened between September 2018 and

News ClaimsInsuranceLegal

Did the other driver admit fault? Get it in writing.

September 26, 2019 by Jason Contant

B.C.’s small claims court found no fault with the way the Insurance Corporation of British Columbia (ICBC) assessed liability for a motor vehicle accident, despite a complaint that the insurer did not follow up on an admission of guilt by

News ClaimsClaims Canada

‘Too early to say’ who will pay costs of toppled Halifax crane

September 26, 2019 THE CANADIAN PRESS

HALIFAX – The Nova Scotia government says it’s too soon to say who will pay to remove a construction crane that was blown down during post-tropical storm Dorian. The province has declared a localized state of emergency in part of

News AdjustersClaims CanadaLegal

‘Boilerplate’ reasons for denying auto claims don’t cut it: Court

September 25, 2019 by Greg Meckbach

Ontario’s Divisional Court ruled this week against Aviva Canada, which wants to challenge a Licence Appeal Tribunal ruling in favour of an auto accident benefits claimant. The case involves how Aviva denied the claim, which was to check a box

News AdjustersCatastrophesClaimsInsurance

Did Dorian create a capacity issue for claims adjusters?

September 24, 2019 by Jason Contant

Even though post-tropical storm Dorian knocked out power to about 80% of homes and businesses in Nova Scotia, and left thousands more without power in the other Atlantic provinces, claims adjusters were well-equipped to deal with its aftermath. “In the

News CatastrophesClaimsClaims Canada

Calgary flood protection project faces opposition

September 24, 2019 Bill Graveland - THE CANADIAN PRESS

CALGARY – Alberta’s premier says it’s possible a proposed reservoir to protect Calgary from floods will have to go back to the drawing board if federal regulators say no or court delays persist. Opponents of the dry reservoir at Springback,

News ClaimsLegislation / RegulationTechnology

What the latest distracted driving numbers from Desjardins mean

September 24, 2019 by Greg Meckbach

Despite increased penalties for distracted driving, poll results released Tuesday by Canada’s second-largest auto insurer indicate even more motorists are engaging in this risky behaviour. More than half (53%) of respondents to a survey admit to having driven distracted by

News ClaimsInsuranceTechnology

How IoT devices can cause a liability headache for insurers

September 23, 2019 by Jason Contant

Internet of Things (IoT) devices can create complications for insurers, potentially including a priority dispute or, worse, an unpaid claim, a specialist carrier told Canadian Underwriter recently. Charlie Murray, international technology team leader with CFC Underwriting, used the example of

News ClaimsInsuranceMarkets / CoveragesTechnology

How E&O needs to change for emerging tech companies

September 20, 2019 by Jason Contant

Does a one-size-fits-all basic tech errors and omissions (E&O) policy that covers things like breach of contract or negligence still suffice for an emerging tech company? “Most probably not,” said Charlie Murray, international technology team leader with specialist insurer CFC

News Claims

Insurer wins dispute over stolen vehicle claim

September 19, 2019 by Jason Contant

The Insurance Corporation of British Columbia (ICBC) was justified in denying an insured’s claim for making a wilfully false statement in connection with a stolen vehicle, the province’s Civil Resolution Tribunal (CRT) has ruled. ICBC determined the stolen vehicle was