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Sobeys experienced a cyberattack in November.
News ClaimsClaims CanadaCommercial LinesEarnings / RatingsInsuranceMarkets / CoveragesTechnology

Sobeys parent company says cyberattack expected to cost $25M after insurance

December 19, 2022 Brett Bundale - THE CANADIAN PRESS

Sobeys parent company Empire Co. Ltd. has shared new details on a cyberattack that shut down its pharmacy services and other in-store functions last month. The security breach in early November left customers unable to fill prescriptions for four days,

Appliances ready for purchase
News AdjustersBrokersInsuranceMarkets / CoveragesRestoration

How switching appliances can shorten claims cycles

December 15, 2022 Philip Porado

Supply chain problems aren’t going away any time soon for insurance adjusters. Home improvement retailers and warehouses have been plagued by empty shelves since the first year of the COVID-19 pandemic. And goods scarcities for everything from lumber to La-Z-Boys

Man in a button-down white shirt and blue jeans holds a blue electric car charger near the charging port of a white car
News BrokersClaimsInsurance

Which policyholders want EVs — and why it will cost them more in premiums

December 15, 2022 Alyssa Di Sabatino

Canadian male policyholders are more interested in electric vehicles (EV) than female policyholders, according to a Deloitte survey — and this could affect their already pricier insurance rates, said RatesDotCa.  Of the Canadians buying a vehicle in the next three

A man driving and smoking marijuana
News ClaimsClaims CanadaInsuranceLegislation / RegulationMarkets / Coverages

Four years after marijuana legalization: What are auto claims looking like?

December 14, 2022 Jason Contant

Marijuana legalization in Canada has shown “no statistically significant changes in the average cost per claim and claim frequency,” according to a new report from the Canadian Institute of Actuaries (CIA) and the Casualty Actuarial Society (CAS). “The literature review

Adjuster assessing a damaged property on site
News AdjustersBrokersClaimsInsuranceMarkets / CoveragesRestoration

Why claims adjusters face a labour force double whammy

December 14, 2022 Philip Porado

Solving the P&C industry’s talent recruitment difficulties will be a key focus for 2023, according to industry respondents to Canadian Underwriter’s annual Executive Outlook survey. While respondents focused mainly on the needs of the broking and underwriting business segments, the

Collision between a bus and a car
News ClaimsInsurance

Quebec bus crash kills two people, leaves many in hospital

December 14, 2022 The Canadian Press

SAINT-FABIEN, Que. – Health officials say eight people remain in hospital after a collision between a car and a bus Tuesday evening that killed two people in St-Fabien, Que. Dr. Pascal Ducharme of the Bas-Saint-Laurent regional health authority told reporters

Doctor talking to a patient in a hospital hallway
News ClaimsInsuranceLegalLegislation / Regulation

Auto insurers: Dos and don’ts for sending out IE notices

December 13, 2022 by David Gambrill

Ontario auto insurers don’t have to send out requests for independent medical exams (IME) at the same time they send out claim denial letters, nor are they barred from requesting IMEs after claimants have applied to the Licence Appeal Tribunal

Gavel, law book and Canadian flag
News BrokersClaimsCommercial LinesInsuranceLegalMarkets / Coverages

Are product liability insurers ready to face mass torts?

December 13, 2022 Philip Porado

Class action lawsuits have long been drivers of social inflation for insurers that provide product liability overage. But now a new legal vehicle, the ‘mass tort,’ looks to be waiting in the wings. Unlike class actions, in which one plaintiff

Cleaning up in Charlottetown after Fiona
News CatastrophesClaimsClaims CanadaInsurance

P.E.I. utility Maritime Electric estimates cost of Hurricane Fiona

December 13, 2022 The Canadian Press

CHARLOTTETOWN – Prince Edward Island’s electric utility says it will cost about $35 million to repair damage to the company’s distribution system caused by post-tropical storm Fiona. A spokesperson for Maritime Electric said that estimate is based on invoices received

Close up shot of a barometer pressure gauge ranging from "stormy" to "very dry"
News BrokersCatastrophesClaimsClimate ChangeInsurance

What’s the better parametric insurance trigger for Canadian hurricanes?

December 12, 2022 by Alyssa DiSabatino

Hurricane risk differs in Canada, which is why parametric insurance triggers that work in the U.S. may not be as effective in Canada, said a panellist in a Canadian Underwriter webinar.   Barometric pressure may be a better parametric trigger

Electronic pins on a global map
News ClaimsCommercial LinesInsuranceLegal

Location of primary insurer, not excess insurers, decides proper legal forum

December 12, 2022 by David Gambrill

Ontario is the appropriate legal forum for determining whether a Canadian mining company is entitled to be insured for environmental liability claims arising mostly in Ontario — despite the fact several of its 22 excess insurers are global and not

Hacker attack and data breach concept
News ClaimsCommercial LinesInsuranceMarkets / CoveragesTechnology

Information of 360,000 people affected in Ontario COVID-19 vaccine data breach

December 12, 2022 The Canadian Press

TORONTO – The Ontario government began notifying about 360,000 people on Friday that their personal information had been part of a COVID-19 vaccine database breach that took place more than a year ago. The breach happened on Nov. 16, 2021