Canadian Underwriter

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Restoration

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Adjuster training: How the industry can up its game

August 31, 2020 by Greg Meckbach

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is

News ClaimsClaims CanadaLegalLegislation / RegulationRestoration

Flood repair: Why this condo owner had to pay strata fees for an uninhabitable unit

August 28, 2020 by Greg Meckbach

A British Columbia resident who had to move out for nearly six months for flood restoration work still has to pay his monthly fees to the strata corporation, the B.C. Civil Resolution Tribunal has ruled. Ye Yuan said that from

News AdjustersCatastrophesClaimsClimate ChangeEngineeringInsuranceRestoration

Property claim cycle times are on the rise: Xactware data

August 10, 2020 by David Gambrill

While everyone in the Canadian property and casualty insurance industry knows that quick claims response times are critical to consumer satisfaction, cycle times for property claims in Canada increased overall between 2018 and 2019, according to the latest property damage

News ClaimsInsuranceRestoration

Community mourns Manitoba teens killed by tornado

August 10, 2020 The Canadian Press

MELITA, Man. – The mayor of a small southwestern Manitoba town says everyone in the community is devastated after a tornado killed two well-liked teens. Bill Holden says residents in Melita are feeling profound grief since Shayna Barnesky and Carter

News AdjustersCatastrophesClaimsClaims CanadaRestoration

Multiple townhouse units damaged in Hamilton fire

July 27, 2020 THE CANADIAN PRESS

HAMILTON – Firefighters were called out early this morning to battle a massive wind-whipped blaze in a townhouse complex (pictured, above) in Hamilton, Ont. The Hamilton Fire Department says the multi-alarm inferno erupted in the city’s east side on Edenrock

News CatastrophesClaimsClaims CanadaInsuranceRestoration

Auto total loss claims escalate after Calgary hail storm: IBC

June 24, 2020 by Greg Meckbach

The industry is expecting well over 20,000 claims from the recent Alberta hail storm, and some vehicles were wrecked badly enough that they have to be written off, the Insurance Bureau of Canada reports. “We are hearing from several consumers

News ClaimsClaims CanadaLegalRestoration

How this fumbled washing machine installation led to $54,000 basement flood

June 19, 2020 by Greg Meckbach

For want of a wrench, the basement was lost. This would be one way of summing up the Provincial Court of Alberta’s ruling in Kuerbis v Broderson, which should provide food for thought to brokers placing coverage for commercial clients

News AdjustersClaimsInsuranceRestorationTechnology

Q&A: Business Continuity in the Digital Age

May 27, 2020 by David Gambrill

In an age of social distancing, contactless claims resolution is an important part of preventing the spread of the novel coronavirus. Canadian Underwriter has talked to those in the claims industry about how to do their jobs safely in the

News CatastrophesClaims CanadaRestoration

Meteorologists predict active hurricane season, Canadians told to prepare

May 22, 2020 THE CANADIAN PRESS

HALIFAX – Canadian meteorologists are predicting another active hurricane season, saying conditions are right for a long list of tropical storms. The Canadian Hurricane Centre in Halifax issued its seasonal forecast today, following up on a similar prediction offered Thursday

Feature CatastrophesClaimsClaims CanadaEngineeringRestoration

Afterburn

April 8, 2020 Greg Meckbach, Associate Editor

Home insurers in Quebec may be on the hook for major fire losses on their property policies in the aftermath of an earthquake

News BrokersClaimsClaims CanadaClimate ChangeProfessional DevelopmentRestoration

What’s new in 2020 with Intact Centre home flood risk assessment training

January 23, 2020 by Greg Meckbach

Want to share basement flood horror stories with other brokers or home inspectors, and hear how industry peers tackled their problems? The Home Flood Risk Assessment Training Course, launched in 2018, now has discussion sessions, said Daniel Filippi, program manager

News ClaimsClaims CanadaLegalRestoration

Couple sued over basement flooding after selling fixer-upper

January 20, 2020 by Greg Meckbach

A Kelowna couple have been sued for $168,000 after a house they sold suffered basement flooding. In Brunning v. Cummings, released Jan. 13, Supreme Court of British Columbia Justice Gordon Weatherill awarded the damages to Cheri and Joel Brunning. The