Canadian Underwriter


Fire alarm mounted on wall. In case of fire, pull
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$500,000+ payment ordered for uninsured B.C. tenants

January 20, 2023 Philip Porado

A 2017 apartment fire that a B.C. Supreme Court judge ruled was ‘foreseeable’ led to an order to pay more than $500,000 to the building-owner plaintiff. In his decision in Langara Gardens Holdings Ltd. v. Chen (2023 BCSC 58), B.C.

Fallen tree damage to the roof of a house
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How adjusters can benefit from putting consumers in control of their claims

January 19, 2023 Jason Contant

When severe weather events take place, not everything can be fixed overnight. There are only so many contractors and thousands of homes will likely need repairs ranging from major to minor. “It comes down to triaging and putting the insured

Steel mill by Hamilton harbour
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City uncovers another decades-old leak dumping sewage into Lake Ontario  

January 10, 2023 The Canadian Press

HAMILTON – The City of Hamilton says it has uncovered another sewage leak that has been dumping waste into Lake Ontario for more than two decades.   The revelation comes after the city reported in November that a leak discovered to

Car body being painted after repair.
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Can the P&C industry navigate these 3 problems in 2023?

January 9, 2023 David Gambrill

Thanks to supply chain disruptions, labour shortages and inflation, insurance policyholders face longer and more expensive repairs. To address that, insurance industry execs said, Canada’s P&C industry needs to up its communications game during the claims process. P&C insurance professionals

An offshore oil rig in the middle of the sea
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Company operating Hibernia offshore oil platform challenging oil spill charges  

January 6, 2023 The Canadian Press

ST. JOHN’S, N.L. – The company that operates the Hibernia offshore oil platform has pleaded not guilty to three charges related to a 2019 oil spill off the east coast of Newfoundland.  Court documents confirm the Hibernia Management and Development

Mechanic holding a spot welding machine for welding front car part at auto garage
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What will drive collision repair delays in 2023?

January 5, 2023 by Alyssa DiSabatino

Delays in collision repair services, which started in 2021 and continued into 2022, will not stop anytime soon due to an ongoing repair technician labour shortage in Canada and the U.S., a consulting firm reported in a recent whitepaper.  “From

Appliances ready for purchase
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How switching appliances can shorten claims cycles

December 15, 2022 Philip Porado

Supply chain problems aren’t going away any time soon for insurance adjusters. Home improvement retailers and warehouses have been plagued by empty shelves since the first year of the COVID-19 pandemic. And goods scarcities for everything from lumber to La-Z-Boys

Adjuster assessing a damaged property on site
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Why claims adjusters face a labour force double whammy

December 14, 2022 Philip Porado

Solving the P&C industry’s talent recruitment difficulties will be a key focus for 2023, according to industry respondents to Canadian Underwriter’s annual Executive Outlook survey. While respondents focused mainly on the needs of the broking and underwriting business segments, the

Ships work to control a fire onboard the MV Zim Kingston
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Cargo from 2021 spill still washes up on B.C. shores

December 8, 2022 Ashley Joannou - THE CANADIAN PRESS

When Jill Laviolette started picking debris off Cape Palmerston beach on Vancouver Island following the container spill from the MV Zim Kingston freighter, the inflatable dinosaur and unicorn toys she pulled from the sand looked nearly pristine. More than a

Storm damaged house
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What makes the current claims environment so challenging?

December 2, 2022 Philip Porado

A convergence of global factors will cause above-average levels of claims inflation for the foreseeable future. Claims professionals who spoke with Canadian Underwriter said multiple market-dependent factors – including prolonged COVID-19 lockdowns in China, political instability, labour and materials shortages,

insPRESS Restoration

SERVPRO Canada adds new office in Hamilton

December 1, 2022 SERVPRO Canada

HAMILTON, ON, DECEMBER 1, 2022/insPRESS/ – SERVPRO®, a premier cleanup and restoration company, has a new franchise in Southern Ontario. SERVPRO® of Hamilton Mohawk will respond to the community’s property damage emergencies, ranging from multi-million-dollar commercial disasters to small losses

sea coast houses bracing for a hurricane
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How hurricane losses will impact pricing and capacity

November 21, 2022 Philip Porado

Watch for Hurricane Ian’s damage estimates of between US$50 billion and US$70 billion to made insurers more conservative about pricing and capacity, according to Aon’s global market insights for 2022 Q3. “As the full market impacts of Hurricane Ian materialize,”