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Employment

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What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News BrokersEmploymentInsurance

How Willis Canada is handling remote work

November 12, 2021 by Greg Meckbach

Adopting a hybrid work model makes sense for Willis Towers Watson Canada because the brokerage’s leaders learned it could trust employees who were working remotely. “We saw that during the pandemic, our productivity actually increased,” said Ofelia Isabel, managing director,

News AppointmentsBrokersEmploymentRisk

Brooke Hunter elected to UNIBA Partners board

November 4, 2021 by Greg Meckbach

Canadian commercial brokerage CEO Brooke Hunter is now on the board of UNIBA Partners, a Brussels-based organization. UNIBA, which operates in more than 130 countries, announced Hunter’s election Wednesday. UNIBA is comprised of more than 70 independent, owner-led brokers. In

News BrokersCommercial LinesEmploymentLegislation / RegulationRisk

Get your brokers back to the office: BFL CEO

November 4, 2021 by Greg Meckbach

Barry Lorenzetti is encouraging you to get your brokers back to the office and if you disagree, don’t hesitate to contact him for a public debate. “It’s not as if COVID is going away and we will shut off COVID

News ClaimsClaims CanadaEmploymentInsuranceLegalLegislation / Regulation

Ontario auto claim reduces employment insurance sickness benefits: federal judge

October 20, 2021 by Greg Meckbach

An Ontario auto claimant is facing a reduction in federal employment insurance (EI) benefits because she was getting income replacement benefits with her auto insurer. In 2019, Antonina Sennikova was involved in a motor vehicle accident that prevented her from

News BrokersEmploymentInsuranceMGAsTechnology

Hybrid office: What brokers can learn from the parable, Who Moved My Cheese?

July 21, 2021 by David Gambrill

Ontario brokerage Mitchell & Whale is allowing its staff to return to the office in any way they choose, a hybrid work model inspired by the 1998 best-selling book, Who Moved My Cheese? Authored by Dr. Spencer Johnson, Who Moved

News AppointmentsEmploymentInsurance

Insurance CEO’s advice on engaging employees amid pandemic

June 4, 2021 by Greg Meckbach

If your employees are working remotely because of the pandemic, pick up the phone and ask those workers what’s keeping them up at night, suggests the new CEO of the Canadian Universities Reciprocal Insurance Exchange (CURIE). It is important for

News Earnings / RatingsEmploymentInsurance

Fairfax takes a stand against using COVID as a reason to fire staff

May 3, 2021 by Greg Meckbach

The parent company of Northbridge Insurance took a stand against cutting staff due to the pandemic. “One of the things we did last year is we said [to the president of each Fairfax-owned insurer], ‘You cannot use COVID-19 as a

News EmploymentInsurance

Will the need for social interaction make the hybrid office a passing fad?

April 21, 2021 by David Gambrill

While many Canadian employees wish to return to a hybrid office — some adamantly so, according to a recent survey by human resources firm Robert Half — some believe the “fear of missing out” on the opportunity to socialize with

News AdjustersBrokersEmploymentInsuranceProfessional Development

How to build empathetic managers for the hybrid workplace

April 16, 2021 by David Gambrill

Canadian property and casualty insurance industry leaders have often talked about the importance of managing with empathy during the pandemic, but empathic managers will become even more valuable in the hybrid workplaces that are expected to emerge after the pandemic

News BrokersClaimsEmploymentInsuranceMGAsRiskTechnology

What would a hybrid workplace even look like?

March 26, 2021 by David Gambrill

Canadian property and casualty insurance professionals would like a more flexible, hybrid workplace, a recent survey shows, but the question for employers now is what such an arrangement might look like. About 87% of the more than 1,150 P&C insurance

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How vaccine rollout impacts commercial risk management

March 22, 2021 by Greg Meckbach

If your commercial clients are bringing more workers back into the office, risk managers might be curious as to whether returning workers have received any of their COVID-19 vaccine shots. But before your clients ask their employees about their vaccine