Topic
Employment
Managing your remote workforce in a post-COVID world
January 5, 2021 by David GambrillFlexible work arrangements appear to be here to stay, even after the pandemic is gone, and several in the P&C insurance industry are turning their minds towards how to manage a more remote workforce in the future. Imagine future office…
Finding that swagger
October 20, 2020 Adam Malik, Managing EditorInsurance is a cool industry, but not enough people know it. John McNeil, program coordinator and full-time professor at Humber College’s insurance management program, explains how to change that – As told to Adam Malik We as an…
What Canada’s Supreme Court says about employers’ liability for bonuses
October 15, 2020 by Greg MeckbachA constructive dismissal award against a Halifax-based fish oil maker of nearly $1.1-million has been restored by the Supreme Court of Canada. When it comes to employment practices liability, a key lesson from Matthews v. Ocean Nutrition Canada Ltd., released…
‘We have a lot of work to do’
October 3, 2020 Greg Meckbach, Associate EditorHow can the Canadian P&C industry ensure its workplaces reflect the communities they serve? We asked senior industry executives what can be done to make sure everyone feels respected and valued, regardless of demographic factors such as gender, skin colour, sexual orientation or gender identity. Here’s what they told us….
P&C industry braces for a ‘second wave’ of COVID liability
September 15, 2020 by David GambrillThere is an old saying: ‘Fool me once, shame on you. Fool me twice, shame on me.’ As schools across the nation re-open, and as COVID-19 virus infection rates across Canada once again begin to climb, Canadian P&C industry observers…
What’s driving D&O rate increases for privately-held firms
September 11, 2020 by Greg MeckbachLawsuits from employees alleging harassment or discrimination is one reason for significant price increases in directors’ and officers’ liability rates. In Canada, commercial brokerage Gallagher is seeing an uptick in age and gender discrimination claims and workplace harassment claims under…
Communicating during COVID: What industry employees want to hear from their leaders
September 3, 2020 by David GambrillOkay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,…
Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters
August 28, 2020 by Greg MeckbachDuring the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United…
What back to the office looks like for Canadian brokerages
August 20, 2020 by Jason ContantAs businesses across the country continue their staged approach to reopening in the wake of the novel coronavirus pandemic, many brokerages are looking at what this “new normal” means for their company and staff. Some brokerages plan to reopen in…
Canada Revenue Agency suspends online services after cyberattacks
August 17, 2020 Lee Berthiaume - THE CANADIAN PRESSOTTAWA – The Canada Revenue Agency has temporarily suspended its online services after two cyberattacks in which hackers used thousands of stolen usernames and passwords to fraudulently obtain government services and compromise Canadians’ personal information. A total of 5,500 CRA…
Skills to promote change
August 9, 2020 Greg Meckbach, Associate EditorAndy Taylor, Gore Mutual Insurance Company’s newly-minted president and CEO, reveals the soft skills required for a successful business transformation — and how to find them. – As told to Greg Meckbach To recruit talent capable of shepherding a…
A P&C insurance-specific guide for returning to the office: Deloitte
July 21, 2020 by David GambrillAs Canadian P&C insurance industry leaders start to think about bringing employees back to the office, now is a good time to re-think the work required, the workforce skills that will be needed in the future, and what the future…