Topic
Professional Development
How long before your new CEO should be planning an exit strategy?
November 5, 2019 by Jason ContantYour new CEO is just six months into the job. It’s time to start thinking about their exit strategy. Yes, that’s right. Good CEOs start planning for their succession as soon as their onboarding is complete. They should not wait…
How Trump’s ethical follies can benefit Canada’s P&C industry
October 29, 2019 by David GambrillAll the talk in the White House these days about “whistleblowers” and “no quid pro quo” echoed in the discussions about ethics last Thursday between Canadian insurers and their brokers at the 2019 Insurance Brokers Association of Ontario (IBAO) Convention.…
How should you approach risky projects?
September 19, 2019 by Adam MalikDebating on taking that risky project others seem to be shying away from? One insurance leader believes you should jump all over it. There was a point in her career when people told Christine Lithgow to not take on a…
What young workers entering the industry are not learning
September 17, 2019 by Jason ContantAs Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the…
She captured women’s feelings in the workplace with this response
September 16, 2019 by Adam MalikChristine Lithgow had one simple response to her employer when they offered her a position that was junior in comparison to the one she left six years prior after the birth of her first child. “I had to remind them:…
Now that we’ve got Millennials working in the P&C industry, how do we keep them?
September 12, 2019 by Jason ContantDespite research showing that Millennials now make up the largest generational cohort in Canada’s property and casualty insurance industry, the industry still has some work to do to keep Millennials engaged once they’ve made the jump into the profession, according…
Western Canadian brokerage announces changes to executive leadership
August 22, 2019 by Jason ContantOne of Canada’s largest independent property and casualty insurance brokerages has announced changes to its executive leadership, effective Sept. 1. Jamie Lyons has been appointed to the role of president and chief operating officer for Westland Insurance Group Ltd., the…
Bob Tisdale to retire on 40th year work anniversary
August 20, 2019 by Jason ContantBob Tisdale, president and chief operating officer of Pembridge Insurance Company and Pafco Insurance Company, will retire next year after 40 years in the insurance industry. Tisdale will retire effective Aug. 18, 2020, which coincides with his 40-year work anniversary,…
Four steps insurers must take for increased productivity
August 19, 2019 by Jason ContantIn today’s digital and rapidly changing market environment, insurers must take a more aggressive and structural approach to productivity to make significant progress, said a new report from management consulting firm McKinsey & Company. “Historically, pulling a clear-cut set of…
How brokers can overcome barriers to cross-selling
August 9, 2019 by Jason ContantWhat are some of the biggest barriers facing brokers looking to cross-sell? Access to market, high rates and underwriting practices (such as asking 30-40 questions on a renter’s policy) are the main culprits, said Jeff Roy, president and CEO of…
What’s new in education for MGAs
June 26, 2019 by David GambrillThe Insurance Institute of Canada is preparing a three-course program specifically tailored to the needs of Managing General Agents (MGAs) in Canada. The hope is to launch the first phase of the MGA program in early 2020. “The program would…
Canadians don’t think about AI – here’s why brokers should
June 14, 2019 by Adam MalikNearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be…