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Do you need an API product manager?

June 14, 2019 by Jason Contant

Are you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily

News BrokersProfessional Development

Making your mark as a young broker

June 12, 2019 by Adam Malik

Network, build your brand, develop partnerships and squash procrastination – those are just some of the things young brokers need to do as they move up the ranks. With a room full of young brokers in front of them, expert

News BrokersInsuranceProfessional Development

How a broker regulator plans to fix “abysmal” licensing exam results

May 8, 2019 by David Gambrill

As brokers across the country report difficulty in finding qualified employees, the situation in Alberta may be compounded by an “abysmal” pass rate on the provincial broker licensing exam. “As it currently stands today, we are at a 36.5% pass

News Commercial LinesInsuranceProfessional Development

Is the grass greener on the other side of insurance?

April 22, 2019 by Jason Contant

Are you a personal lines specialist who is attracted by the allure of working in commercial lines? You’re not alone. “I think a lot of people often say, ‘Well, I’m in personal lines and I aspire to commercial because it’s

News InsuranceProfessional Development

Beware of cumulative dangers of change, insurer CEO says

April 17, 2019 by Jason Contant

Change can be a “wonderful thing,” but organizations must be aware of its cumulative impact, the president and CEO of CNA Canada said last week at the CIP Society Symposium’s Up Close and Personal session. Imagine an insurance company that

News InsuranceProfessional DevelopmentTechnology

Industry veteran Steve Whitelaw joins Applied Systems

April 5, 2019 by Jason Contant

Applied Systems has appointed Steve Whitelaw as vice president of industry and partner relations for the Canadian marketplace. With more than 20 years of technology leadership and industry relations experience, Whitelaw was previously vice president of IT planning, execution and

News AppointmentsInsuranceProfessional DevelopmentTechnology

CSIO announces new board chair

April 3, 2019 by David Gambrill

Sean Christie has been elected chairman of the board at the Centre for Study of Insurance Operations (CSIO). Christie is the chief information officer and vice president of information services at Gore Mutual Insurance Company. He has been a director

News InsuranceProfessional Development

Four tips for hosting a successful networking event

April 1, 2019 by Jason Contant

Many professionals are intrigued by the idea of hosting their own networking event, and insurance professionals are no exception. “After all, there are clear professional benefits to becoming known as a connector, and if you’re an introvert, you can create

News Professional Development

Why likeability is not the most important selling point

March 25, 2019 by Jason Contant

Are you worried that you won’t be able to get the sale if your client doesn’t like you? No need to worry! A recent analysis of 450,000 salespeople found that among elite salespeople – those in the 95-100 percentile –

News Professional Development

Intact announces departure of executive vice president

March 25, 2019 by Jason Contant

Intact Financial Corporation (IFC) has announced that executive vice president Don Fox will be leaving the company effective May 3. Fox has been responsible for overseeing IFC’s investment management, corporate legal, corporate development, audit and finance functions. These key functions,

News InsuranceProfessional Development

How to boost sales leads? Turn your AGMs into a fun event

March 22, 2019 by David Gambrill

Putting the fun back into your annual general meeting could be a great marketing opportunity, leading to more and better sales leads, a Canadian digital marketer told delegates attending the Ontario Mutual Insurance Association’s AGM in Toronto Thursday. To generate

News AppointmentsBrokersInsuranceProfessional Development

BFL Canada appoints vice chair

March 19, 2019 by Jason Contant

Commercial insurance brokerage BFL Canada has announced the appointment of Norman M. Steinberg as vice chair. Steinberg was appointed to BFL’s board of directors in June of 2018. He was previously global chair of international law firm Norton Rose Fulbright.