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Here’s what makes an employer one of the “best companies to work for”

December 19, 2019 by Jason Contant

We’ve all seen those “best companies to work for” lists (and perhaps even longingly wished we worked for one of them). What does it take to be one of those companies? While there is no one formula that can capture

News Professional DevelopmentRisk

How to stop distractions from derailing your work

December 12, 2019 by Jason Contant

If you find yourself exhausted at the end of the day at your brokerage and yet feeling like you didn’t actually accomplish anything, you’re not alone. It’s likely because you’re distracted, either by others or yourself. “Constant distraction leaves a

News BrokersCommercial LinesProfessional DevelopmentTechnology

How Marsh sees the broker role evolving around cyber insurance

December 11, 2019 by Jason Contant

Brokers are finding they have to educate themselves more on the legal and technical side of cyber rather than on the cyber insurance policy itself, a speaker said recently at Insurance Bureau of Canada’s Commercial Insurance Symposium. “What we’ve noticed

News BrokersCommercial LinesInsuranceProfessional DevelopmentTechnology

How commercial brokers and carriers are dealing with the war for talent

November 29, 2019 by Jason Contant

Commercial brokerages are looking at non-traditional approaches, particularly around technology, to attract and build producer talent, speakers said Thursday at Insurance Bureau of Canada’s inaugural Commercial Insurance Symposium in Toronto. “We’re seeing some commercial brokerages put increasing emphasis on [non-traditional

News EmploymentProfessional DevelopmentRisk

3 ways to motivate sales staff without stressing them out

November 26, 2019 by Jason Contant

If you are a broker producer, principal or customer service representative – or in any other sales job for that matter – you have likely have a sales target to meet. But instead of just dialing up the pressure on

News InsuranceProfessional Development

How long before your new CEO should be planning an exit strategy?

November 5, 2019 by Jason Contant

Your new CEO is just six months into the job. It’s time to start thinking about their exit strategy. Yes, that’s right. Good CEOs start planning for their succession as soon as their onboarding is complete. They should not wait

News BrokersInsuranceLegislation / RegulationProfessional Development

How Trump’s ethical follies can benefit Canada’s P&C industry

October 29, 2019 by David Gambrill

All the talk in the White House these days about “whistleblowers” and “no quid pro quo” echoed in the discussions about ethics last Thursday between Canadian insurers and their brokers at the 2019 Insurance Brokers Association of Ontario (IBAO) Convention.

News BrokersInsuranceProfessional DevelopmentRisk

How should you approach risky projects?

September 19, 2019 by Adam Malik

Debating on taking that risky project others seem to be shying away from? One insurance leader believes you should jump all over it. There was a point in her career when people told Christine Lithgow to not take on a

News InsuranceProfessional Development

What young workers entering the industry are not learning

September 17, 2019 by Jason Contant

As Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the

News InsuranceProfessional Development

She captured women’s feelings in the workplace with this response

September 16, 2019 by Adam Malik

Christine Lithgow had one simple response to her employer when they offered her a position that was junior in comparison to the one she left six years prior after the birth of her first child. “I had to remind them:

News InsuranceProfessional DevelopmentTechnology

Now that we’ve got Millennials working in the P&C industry, how do we keep them?

September 12, 2019 by Jason Contant

Despite research showing that Millennials now make up the largest generational cohort in Canada’s property and casualty insurance industry, the industry still has some work to do to keep Millennials engaged once they’ve made the jump into the profession, according

News AppointmentsBrokersInsuranceProfessional Development

Western Canadian brokerage announces changes to executive leadership

August 22, 2019 by Jason Contant

One of Canada’s largest independent property and casualty insurance brokerages has announced changes to its executive leadership, effective Sept. 1. Jamie Lyons has been appointed to the role of president and chief operating officer for Westland Insurance Group Ltd., the