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Professional Development

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P&C industry should consider “under-hiring” to fill talent gap: RIMS panel

September 15, 2022 by Alyssa DiSabatino

P&C insurance is still struggling to backfill employees, as executives retire and the Great Resignation directs workers to other industries, industry experts told delegates attending a RIMS Canada Conference panel in Halifax. Possible solutions include turning to students (via apprenticeships),

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Jim Abernethy Challenge: Can P&C industry top $500K for blood cancer research?

September 2, 2022 by David Gambrill

In this year’s second annual Jim Abernethy Challenge, the Leukemia & Lymphoma Society of Canada hopes Canadian P&C insurance professionals can help top last year’s $500,000 contribution to blood cancer research and community support. The Jim Abernethy Challenge is part

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How much time you waste toggling between applications

August 31, 2022 by Alyssa DiSabatino

As insurance becomes increasingly digitized, brokers and other professionals may feel as if they’re spending more time toggling between apps and websites than they are doing their jobs, but there may be a better way to spend the workday, according

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What insurers are doing to improve recruiting

August 23, 2022 Philip Porado

It’s not your imagination, COVID-19 really did throw a wrench into the insurance industry’s ability to hire and retain talent, says a new Deloitte report on the state of Canada’s P&C industry. It found industry demand for people with the

Angry young male customer dissatisfied with contract terms of conditions.
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Brokers, how are you coping with your clients’ rising incivility?

August 23, 2022 by David Gambrill

Famed Canadian civility may be a thing of the past, and Canadian P&C brokers would probably know best, since they have been caught in the crossfire of frustrated clients and unprofitable insurers for the better part of two years during

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Are brokers and agents marketing effectively to women?

August 18, 2022 Canadian Underwriter Staff

More than 60% of women don’t have an insurance agent, compared with fewer than half (48.1%) of men, according to a new study from Zelros, a Paris-based insurtech with offices in Montreal and New York. The survey includes data from

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Where Canada’s P&C insurance professionals are at with COVID

August 2, 2022 by David Gambrill

When deciding whether to attend industry events in-person, just over half of Canada’s risk professionals are casting a wary eye on COVID-19, while about one in three are ready to move on, according to responses received in a Canadian Underwriter

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How risk pros feel about attending in-person events in the COVID era

July 29, 2022 by David Gambrill

Insurance is a relationships-based industry, but Canada’s risk professionals appear conflicted about attending in-person industry events again, even after most public health restrictions have been dropped in most provinces, a Canadian Underwriter online survey suggests. On one hand, 69% out

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A new resource for Canada’s Black insurance professionals

July 14, 2022 by Alyssa DiSabatino

The Canadian Association of Black Insurance Professionals is looking to empower and bridge the gap of opportunities for Black insurance professionals.   “The mission was derived collectively from our own lived experience growing up in this industry,” says co-founder Dionne

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Hard market challenges aside, brokers not racing for the exits

July 12, 2022 David Gambrill

Canada’s hard market in insurance remains the Number 1 concern of new and experienced brokers alike, as well as brokerages big and small, according to Canadian Underwriter‘s 2022 National Broker Survey. The gender split among respondents was most prominent, with

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Better productivity in the office? Think again, HR survey finds

July 7, 2022 by Alyssa DiSabatino

Remote work is now tied with the office as the place to do the most productive work, according to a new survey by recruitment and employment services provider Robert Half. Forty-two per cent of professionals report accomplishing more work at

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Alongside the hard market, brokers face talent crunch

July 4, 2022 David Gambrill

Canada’s hard market continues to be brokers’ Number 1 concern, with impacts being felt in several key areas — namely, workloads, resources, pay structures and work satisfaction, our 2022 National Broker Survey found. “Companies not wanting to write risks,” one