Canadian Underwriter

Topic
Professional Development


Diverse group at a conference table.
News BrokersInsuranceProfessional Development

Which factors impact DEI programs at P&C brokerages

April 3, 2023 Philip Porado

The size of a Canadian P&C brokerage and the makeup of its senior leadership continues to drive whether employees have access to formal diversity, equity and inclusion (DEI) programs. A Canadian Underwriter online survey, fielded in Jan. and Feb. 2023, and

Worried remote worker
News EmploymentInsuranceProfessional Development

Layoff anxiety: Strategies to ease remote workers’ concerns 

March 27, 2023 by Jason Contant

With an economic downturn still a distinct possibility later this year, Canadian P&C industry professionals will likely have understandable concerns about layoffs.  But those who go into the office at least some of the time are less likely to say

Man kicking a cage open to find freedom. Break free from work, and life change concept. Vector illustration with white background
News EmploymentInsuranceProfessional Development

Want your employees back in the office? Think flexibility…

March 20, 2023 by David Gambrill

Three years into the pandemic-induced hybrid workplace, Canadian financial services employees are worried about losing their new-found flexible office arrangements and aren’t afraid to seek new employment opportunities elsewhere — meaning retention is the name of the game for employers

Human resources concept
News EmploymentInsuranceProfessional Development

Easy ways to attract top talent

March 1, 2023 by Jason Contant

P&C insurance industry employers should appeal more to what prospective job seekers are looking for, rather that simply listing a series of duties in a job posting, an executive at a recruitment firm suggested. “Job advertisements often can read more

Business colleagues having a conversation
News EmploymentInsuranceProfessional Development

Why smaller brokerages have an edge in the talent war

February 27, 2023 by Jason Contant

Smaller brokerages have a competitive advantage in some instances when it comes to retaining talent as they potentially have more flexibility than their larger counterparts, a recruitment firm executive told Canadian Underwriter. Smaller brokerages can sometimes offer employees greater access

Happy woman client receiving a text message from her insurance broker.
News BrokersCommercial LinesEmploymentInsuranceLegislation / RegulationProfessional DevelopmentTechnology

Sales Column: Clients ignoring your emails? Try texting

February 22, 2023 Adam Mitchell

People love their smartphones. And even those who claim they don’t still spend hours using them every day. A study last year by cybersecurity company NordVPN found 66% of Canadians even use their phones while in the washroom. I’ve always

Court of Law Trial: Female Judge and and Jury in an E&O lawsuit
News BrokersClaimsInsuranceLegalLive with CUProfessional Development

How brokers can avoid an E&O lawsuit

February 22, 2023 by David Gambrill

A broker’s best defence against an errors and omissions (E&O) lawsuit can be summed up in three words — document, document, document. “You need to be able to prove you did [something],” broker E&O specialist Hugh Fardy, said in a

Worker reflecting at her desk
News EmploymentInsuranceProfessional Development

3 questions to ask before leaving your P&C job

February 10, 2023 by Jason Contant

As the war for talent rages on, Canadian P&C industry professionals would be well-advised to consider what actually makes them happy before leaving a dissatisfying job. A recent Harvard Business Review blog, while addressing a general audience, easily adapts to

Offering a prospective employee the job
News EmploymentInsuranceProfessional Development

What prospective talent looks for when choosing a P&C employer

February 3, 2023 by Jason Contant

Flexible work arrangements remain a top consideration for aspiring Canadian P&C insurance professionals, according to a new poll from a Vancouver-based multi-disciplinary recruitment firm. The poll from Impact Recruitment found that, aside from monetary compensation, one in four professionals consider

Carole Jardine, Wawanesa's president of Canadian P&C operations
News AnnouncementsAppointmentsBrokersInsuranceProfessional Development

Carol Jardine discusses retirement, succession planning and knowledge transfer

January 31, 2023 by Jason Contant

Knowledge transfer is top of mind for P&C insurance industry veteran Carol Jardine, as she prepares to retire as Wawanesa Mutual Insurance Company’s president of Canadian P&C operations at the end of February.  “I don’t think I’ve given away all

Looking to the future concept
News AnnouncementsAppointmentsBrokersCommercial LinesInsuranceMarkets / CoveragesProfessional DevelopmentTechnology

What’s next for Wawanesa after senior executive shuffle?

January 30, 2023 by Jason Contant

As Wawanesa Mutual Insurance Company changes its leadership structure with the appointment of three industry professionals to more senior leadership roles, industry veteran Carol Jardine — currently the insurer’s president of Canadian P&C operations — is also set to retire

Conference table close-up
News AnnouncementsAppointmentsBrokersInsuranceProfessional Development

Wawanesa appoints two industry veterans to new leadership roles

January 26, 2023 by Jason Contant

Wawanesa Mutual Insurance Company has changed the leadership structure of its Canadian operations with the appointment of industry professionals Anna McCrindell and Graham Haigh to senior vice president and chief operating officer roles. As SVP & COO – East, McCrindell