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Re-imagine your brokerage office (think retail)

April 5, 2018 by David Gambrill

Brokers need to reinvent how they provide face-to-face advice to their clients, changing their physical office model to reflect a more modern approach inspired by a quick and easy online experience. “Brokers need to start thinking about it in terms

News AppointmentsProfessional Development

Meet the rare insurance professional who deliberately pursued a career in the P&C industry

April 3, 2018 by Jason Contant

Carrie Trudeau has officially started her new position as vice president of claims for Canada with Lloyd’s managing agent AEGIS (Associated Electric & Gas Insurance Services Limited), bringing 18 years of experience in the Canadian insurance market to the role.

Feature EmploymentProfessional Development

Tomorrow’s Risk Manager: Purchaser, Protector, Predictor

April 1, 2018 David Gambrill, Editor-in-Chief

Risk managers are entering a new era that emphasizes their strategic thinking skills. Increasingly, they will be asked to provide valuable risk insights that will help guide their organizations through an uncertain future. Are they up to the task?

News AppointmentsEmploymentProfessional Development

Canadian P&C people on the move

March 28, 2018 by Jason Contant

Two new staff members join adjusting firm Claims adjusting firm Kernaghan Adjusters said Monday it has relocated its Whistler, B.C. operation and welcomed two new staff members. Michael Unger will be Sea to Sky manager and executive adjuster. He brings

News AppointmentsInsuranceProfessional Development

Markel taps David Crozier to succeed Barkley as president

March 27, 2018 Canadian Underwriter

David A. Crozier will become the president of specialist insurer Markel Canada in early 2019, succeeding current president Karen Barkley, who will retire at the end of this year. Completing a 40-year career in the insurance industry, Barkley has held

News Professional DevelopmentTechnology

Enhancing “human skills” crucial to tackling machine-led disruption

March 26, 2018 Andy Blatchford - THE CANADIAN PRESS

OTTAWA – A year into its effort to help equip youth for the rapidly evolving workforce, one of the country’s largest banks says enhancing young Canadians’ human skills will be critical in navigating the machine-led disruption that lies ahead. In

News InsuranceProfessional Development

One way American insurance workers have a better track record than Canadians

March 22, 2018 by Jason Contant

Do you find it difficult to drag yourself out of bed in the morning and get yourself to work on time? Or are you sick of traffic jams frustrating your morning commute into the office? If you’re late for work

insPRESS AnnouncementsInsuranceProfessional Development

ASSI Offers Ontario Training Webinars

March 14, 2018 by Accident Support Services

TORONTO, March 14, 2018 /insPRESS/ – Accident Support Services International Ltd. invites our insurance partners to participate in new Training Webinars designed to provide your staff with an online training program focusing on best practices and additional information available in CROMS and

News InsuranceProfessional Development

Does your professional network help or hinder you?

March 9, 2018 by David Gambrill

Insurance is based on relationships, as we all know, but is your professional network helping you or hindering you? One of the biggest misconceptions about networking is that relationships should form and grow spontaneously among people who naturally like each

News AppointmentsInsuranceProfessional Development

P&C professionals on the move

March 8, 2018 by Jason Contant

ARAG announces new CEO ARAG Services Corporation announced Thursday it has appointed Jo-Anne MacDonald as the company’s new CEO. She replaced former CEO Peter Talacek. MacDonald joins the legal expenses insurer from St. Catharines, Ont.-based Verge Insurance Group, where she

News Professional Development

The meeting that every risk manager should have

March 6, 2018 by Greg Meckbach

Risk managers concerned about insurance exclusions should consider asking their brokers to brief senior managers explaining what exactly the insurance covers and what it excludes, a Willis Towers Watson executive advises. Steve Sachs, co-chair of the Willis Towers Watson Real

News Professional Development

Speak the language of senior execs, risk managers advised

March 6, 2018 by Greg Meckbach

Successful risk managers know how to speak the language of senior executives, which is much different than the language of their peers, say two presenters scheduled to speak at next month’s RIMS conference in San Antonio. “Risk managers, when they