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Professional Development

Court of Law Trial: Female Judge and and Jury in an E&O lawsuit
News BrokersClaimsInsuranceLegalLive with CUProfessional Development

How brokers can avoid an E&O lawsuit

February 22, 2023 by David Gambrill

A broker’s best defence against an errors and omissions (E&O) lawsuit can be summed up in three words — document, document, document. “You need to be able to prove you did [something],” broker E&O specialist Hugh Fardy, said in a

Worker reflecting at her desk
News EmploymentInsuranceProfessional Development

3 questions to ask before leaving your P&C job

February 10, 2023 by Jason Contant

As the war for talent rages on, Canadian P&C industry professionals would be well-advised to consider what actually makes them happy before leaving a dissatisfying job. A recent Harvard Business Review blog, while addressing a general audience, easily adapts to

Offering a prospective employee the job
News EmploymentInsuranceProfessional Development

What prospective talent looks for when choosing a P&C employer

February 3, 2023 by Jason Contant

Flexible work arrangements remain a top consideration for aspiring Canadian P&C insurance professionals, according to a new poll from a Vancouver-based multi-disciplinary recruitment firm. The poll from Impact Recruitment found that, aside from monetary compensation, one in four professionals consider

Carole Jardine, Wawanesa's president of Canadian P&C operations
News AnnouncementsAppointmentsBrokersInsuranceProfessional Development

Carol Jardine discusses retirement, succession planning and knowledge transfer

January 31, 2023 by Jason Contant

Knowledge transfer is top of mind for P&C insurance industry veteran Carol Jardine, as she prepares to retire as Wawanesa Mutual Insurance Company’s president of Canadian P&C operations at the end of February.  “I don’t think I’ve given away all

Looking to the future concept
News AnnouncementsAppointmentsBrokersCommercial LinesInsuranceMarkets / CoveragesProfessional DevelopmentTechnology

What’s next for Wawanesa after senior executive shuffle?

January 30, 2023 by Jason Contant

As Wawanesa Mutual Insurance Company changes its leadership structure with the appointment of three industry professionals to more senior leadership roles, industry veteran Carol Jardine — currently the insurer’s president of Canadian P&C operations — is also set to retire

Conference table close-up
News AnnouncementsAppointmentsBrokersInsuranceProfessional Development

Wawanesa appoints two industry veterans to new leadership roles

January 26, 2023 by Jason Contant

Wawanesa Mutual Insurance Company has changed the leadership structure of its Canadian operations with the appointment of industry professionals Anna McCrindell and Graham Haigh to senior vice president and chief operating officer roles. As SVP & COO – East, McCrindell

College students in a classroom.
News BrokersCommercial LinesConstructionInsuranceLegislation / RegulationProfessional Development

Can a new college program draw talent to commercial brokerages?

January 18, 2023 Alyssa DiSabatino

The specialized nature of commercial brokering is causing a talent shortage now that veterans are retiring in droves. “I literally get three or four different companies a week that ask for talent, and it’s amplified across the industry,” said John

Talent magnet: Attracting the best people
News EmploymentInsuranceProfessional Development

Try these innovative approaches to attract talent

January 17, 2023 by Jason Contant

Canada’s P&C insurance industry has been in the middle of the war for talent for a while now, so it would be well-served to take a look at some under-used or innovative approaches to hire and retain talent, as suggested

Sealing the M&A deal with a handshake
News AnnouncementsAppointmentsBrokersCommercial LinesInsuranceMarkets / CoveragesMergers and AqcuisitionsProfessional Development

Industry veteran joins Westland following acquisition

January 13, 2023 by Jason Contant

Industry veteran Doug Morrow has joined Westland Insurance as its new vice president of commercial insurance for Alberta, the brokerage announced earlier this week. Most recently president and CEO of Excel Insurance Group, Morrow joined Westland as vice president, commercial

Young, overworked worker unhappy about being passed up for promotion
News EmploymentInsuranceProfessional Development

How to motivate a top performer if you can’t promote them

January 4, 2023 by Jason Contant

Every brokerage has one or more top performers, but what can you do if you can’t promote them? Try developing interim strategies to help these employees get their underlying needs met, advises a new blog from Harvard Business Review. When

Worker gesturing during remote meeting
News EmploymentInsuranceProfessional DevelopmentTechnology

Are your remote workers less engaged?

December 15, 2022 Jason Contant

Executives’ fears that remote workers are becoming less engaged and spontaneous when working online than they are while in the office may be unfounded, new research has determined. One of executives’ biggest worries about remote work is the reduction in

Busy businessman working in the office
News Commercial LinesInsuranceMarkets / CoveragesMGAsProfessional Development

How MGAs are dealing with underwriter shortages

December 12, 2022 by Jason Contant

Canadian P&C managing general agencies (MGAs) are dealing with a lack of underwriters due to increased demand for products and services combined with traditional staff turnover, an industry executive told Canadian Underwriter. “MGAs are, from what we see, the fastest