Canadian Underwriter

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Technology


Cyberattack concept
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

No evidence that RCMP data was extracted during recent cyberattack: commissioner

February 28, 2024 The Canadian Press

OTTAWA – The head of the RCMP said Tuesday there was no evidence to date that personal or operational information had been pilfered from the national police force’s systems during a recent cyberattack. “Based on information that we’ve gone through,

Businessman using a computer and dashboard RPA
News BrokersInsuranceTechnology

Why brokers are embracing the ‘bots

February 27, 2024 by Jason Contant

Robotic process automation (RPA) used to automate brokers’ repetitive tasks has become a much more mainstream technology over the past year or two, the co-founder of software robot tech company Quandri told Canadian Underwriter in an interview. “A couple of

Beers at a big event
News InsuranceTechnology

Here’s what creates risks for hospitality providers in 2024

February 26, 2024 Philip Porado

As Canada eases out of the COVID-19 pandemic, the country’s restaurateurs, hoteliers, and event venue operators face a multitude of risks. Changes over the past four years have hospitality providers swimming in a toxic soup of pandemic-stunted social habits, inflation-dented

Air Canada Boeing 777 taking off from Vancouver International Airport during sunset. Date: Feb 11, 2022
News BrokersInsuranceLegalRiskTechnology

Air Canada chatbot error shows liability implications of AI

February 21, 2024 by Alyssa DiSabatino

Air Canada has been ordered to uphold a policy fabricated by its AI customer chatbot in a recent Civil Resolution Tribunal (CRT) dispute.   The decision is a cautionary tale for why clients need to be sure their AI chatbots

COVID-19 hacker
News ClaimsClaims CanadaEmploymentInsuranceMarkets / CoveragesTechnology

Inadequate security led to breach that compromised Canadians’ info: watchdog

February 16, 2024 Jim Bronskill – The Canadian Press

OTTAWA – Government departments lacked adequate protections to fend off a “sophisticated and co-ordinated” cyberattack that compromised the sensitive information of tens of thousands of Canadians, the federal privacy watchdog has found. In a report tabled Thursday, privacy commissioner Philippe

Electronic filing cabinet concept
News ClaimsClaims CanadaCommercial LinesInsuranceMarkets / CoveragesTechnology

Toronto cyberattacks show public bodies need to boost security, experts say

February 14, 2024 Maan Alhmidi – The Canadian Press

As the Toronto Public Library gradually works to restore full service following a crippling October cyberattack, experts are warning that public organizations need to find ways to bolster their ransomware defences, despite having limited resources. A few months after the

Electric vehicle charging in the street
News ClaimsInsuranceLegislation / RegulationTechnology

Expect more total losses with electric vehicles: report

February 13, 2024 by David Gambrill

Canadian auto insurers can expect to write off electric vehicles (EVs) rather than try to repair their expensive, damaged batteries, says a report by Morningstar DBRS. “The most expensive component of an EV is the battery, often embedded in the

Data analytics
News Commercial LinesInsuranceMarkets / CoveragesReinsuranceRiskTechnology

Why you need to know the limits of your underwriting models

February 13, 2024 by Jason Contant

Vendors of underwriting models need to be transparent about the models’ limitations so underwriters and actuaries can understand where these limits could come into play, a speaker said last week at the CatIQ Connect conference in Toronto. Every single data

Car thief with flashlight
News ClaimsClaims CanadaInsuranceRiskTechnology

Feds devote $28M to beef up fight against stolen car exports

February 8, 2024 The Canadian Press

OTTAWA – The federal government is earmarking $28 million in new money to help fight the export of stolen vehicles. The Liberal government said Wednesday the money will give the Canada Border Services Agency more capacity to detect and search

Sign prohibiting e-scooters
News ClaimsInsuranceLegalMarkets / CoveragesTechnology

Who’s on the hook if e-scooter riders hurt pedestrians?

February 2, 2024 Philip Porado

Many consumers facing sharply rising prices for automobiles, gasoline, and auto insurance are looking to save a buck by switching from four wheels to two. Electric standup scooters powered by small motors have become popular with people looking to get

Robotic process automation to automate business tasks
News AssociationsBrokersInsuranceTechnology

The state of bot automation in Canadian brokerages

February 1, 2024 by Jason Contant

Brokerages in Ontario are rapidly embracing bots to automate repetitive tasks, the provincial brokerage association told Canadian Underwriter.  “Like all new technology, it takes time to drive awareness and articulate value, but the adoption curve seems to have accelerated more

Six business leaders sit at a conference table looking toward a software presentation on screen
News InsuranceProductsTechnology

Insurtech funding slumps in 2023

February 1, 2024 by Alyssa DiSabatino

Global insurtech funding dropped 43.7% year over year to the lowest level since 2018, according to a new report by Gallagher Re. Funding went from US$8.0 billion in 2022 to US$4.51 billion in 2023, according to the Global InsurTech Report.