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Ontario approves electronic proof of auto insurance

September 5, 2019 by Jason Contant

Ontario has become the fourth province in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers, effective immediately. The approval, announced Thursday morning by Ontario’s Minister of Finance, Rod Phillips, follows the lead of Alberta,

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Taxi companies want B.C. Supreme Court to quash ride-hailing rules

September 5, 2019 The Canadian Press

VANCOUVER – A coalition of nine taxi companies in Metro Vancouver has asked the B.C. Supreme Court to quash ride-hailing rules it says were illegally created for companies such as Uber and Lyft. The companies say in their petition that

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When “failing fast” works, and when it doesn’t: Insurtech CEO

September 4, 2019 by Jason Contant

Failing fast on small projects and establishing a feedback loop is a critical part of the innovation journey, according to one insurtech. “You have to be able to ask your customers what’s going on – what do you like, what

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A practical strategy for switching to customer-centric tech

September 3, 2019 by Adam Malik

What do Facebook, Google and Amazon do so well that remains a struggle for insurance? They make the customer the centre of everything they do, according to Denise Garth, senior vice president of strategic marketing at Majesco, an insurance software

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How to convert the online leads you just purchased

August 30, 2019 by Greg Meckbach

If you want to pursue online leads for home and auto insurance, be prepared to adopt a business model that emphasizes speed and playing the percentages, an executive with an online comparison website says. What your sales team needs to

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Brokers, why build tech on your own when you can partner with an insurtech?

August 30, 2019 by Greg Meckbach

Brokers looking to up their game in digital innovation should scan the market for potential technology partners, Symposium West attendees were told last week. “Who can you partner with – in an adjacent industry or a solution provider – that

News BrokersInsuranceMGAsTechnology

Want to do it all online? How this MGA’s portal pulls it off

August 29, 2019 by Greg Meckbach

An Ottawa-based managing general agent may be expanding its use of portal technology that lets brokers enter data from applications and bind commercial policies electronically. Encon Group Inc. pretty much did away with paper files, Encon president David Cook said

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Where do the most innovative ideas come from? Not your CEO

August 29, 2019 by Adam Malik

The next time you’re brainstorming the next big idea, don’t extend a meeting invite to your executives. Instead, make sure as many of your frontline staff members as possible are there. The thing about great ideas, said Aly Dhalla, co-founder

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Watch out for these ‘nefarious’ ways of eating brokers’ lunch

August 28, 2019 by Greg Meckbach

Brokers could be in for a nasty surprise if the concept of bundling auto insurance with vehicle lease or purchases catches on in Canada, a Symposium West speaker warned last week. An auto manufacturer is “not a traditional competitor” in

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Why this award-winning brokerage doesn’t use an online quoting platform

August 27, 2019 by Jason Contant

In today’s day and age, a brokerage definitely needs an online quoting platform to stay ahead of the pack, right? Not according to Whitby, Ont.-based Mitchell & Whale Insurance Brokers. The brokerage ran an online auto insurance quoting engine for

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This insurance CEO says fully autonomous cars still ‘decades away’

August 23, 2019 by Greg Meckbach

Vehicle makers continue to add autonomous features but not everyone thinks that fully self-driving cars are coming any time soon. “I don’t buy into the autonomous vehicle thing. That is decades away, quite frankly,” Steve Smith, president and chief executive

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How Travelers advises clients to mitigate auto risk

August 23, 2019 by Greg Meckbach

Do your commercial clients have a strict policy of not calling employees while they are driving? Many drivers who are distracted are actually workers who are travelling on behalf of their employers during the day, Ontario Provincial Police Sergeant Gord