June 2, 2017 by Staff
Applied Systems has announced the release of the second version of its mobile insurance application, Applied Mobile, which is meant to improve customer service.
The goal of the application, according to a press release, is to bring client, policy and sales information to mobile devices. This allows insurance staff to access customer, prospect and insurance information from a smartphone or tablet. In addition, the app provides a direct link to information in their agency or brokerage management system so users can view account, contact and policy details.
This second version of the application provides enhancements including claims workflows as well as driver, vehicle and location workflows. Users can now record a claim from their mobile device, as well as add, edit or remove vehicle drivers and locations.
“Providing mobile access to information has become a requirement for agencies and brokerages to meet consumer demand for convenient and timely service. The latest release of Applied Mobile further extends the capabilities of the app to all agency and brokerage staff,” says Michael Howe, senior vice president of product management at Applied Systems, in a press release.
This story was originally published by Canadian Insurance Top Broker.