Customer loyalty. It’s the Holy Grail for any business, isn’t it? Yes, every business owner wants as many sales as possible. But most business owners want something more than one-time customers. They want raving, lifetime fans who will identify with…

Potential Liability for Drone Operators

A hail of glowing embers bounces off the hood of the pickup creeping in gridlocked traffic. Headlights can’t penetrate the billows of greasy smoke swirling in a hot, heavy wind. As the camera pans, pine trees barely a car-length away…

Fred Plant, President, President of the Canadian Independent Adjusters' Association, comments on insurance claims arising from the wildfire in and near Fort McMurray, Alberta

Oui, cela a bien eu lieu. Nous savions qu’il en serait ainsi. Tout le monde le savait. Ce n’était qu’une question de temps. Une catastrophe vraiment terrible. Fort McMurray a été ravagé par les flammes. Au moment de la rédaction…

Location intelligence is an important tool for property insurance claims managers. In a major catastrophe, insurers can plot the area of impact and get a total of aggregate risk in the area.

Insurance claims adjusters need the trust of their policyholders

Business Interruption & Civil Authority Coverage Issues with the Fort McMurray, Alberta wildfire

Communications and integrity are key for Warren Garrett of RF Moore Claims Services Ltd.

The importance of determining the value of a commercial property when applying for insurance

Ft. Worth, TX-based Interstate Restoration LLC announced on Wednesday that it has completed the acquisition of FirstOnSite Restoration G.P. Inc. in Canada. As a result of the transaction, Interstate Restoration becomes a company of US$300 million annual revenues, with nearly…

Ours is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and…