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Does ‘material change in risk’ clause need better clarity?

February 3, 2020 by Greg Meckbach

Despite Wawanesa’s recent legal victory in a coverage dispute in British Columbia, judges in that province appear to be struggling to interpret the statutory condition on material change in risk. Five years ago, Bob and Linda Schellenberg’s property in Chilliwack…

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Storm sweeps through southern B.C., prompting flooding and landslides

February 3, 2020 by The Canadian Press

VANCOUVER – Several British Columbia communities are cleaning up and digging out after a storm swept over the southern part of the province on Friday, prompting flooding and landslides. Local states of emergency were declared in the Cowichan Valley on…

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What makes #MeToo claims so tricky to handle

January 31, 2020 by Adam Malik

The #MeToo movement has sparked a sharp increase in the number of victims coming forward. As a result, organizations are finding themselves caught up in insurance claims. For claims managers and adjusters, according to experts, that means handling the matter…

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Dirt bike coverage dispute could reach Supreme Court of Canada

January 30, 2020 by Greg Meckbach

If an Ontario auto client gets injured while riding a dirt bike out of province, should accident benefits be payable? Echelon General Insurance Company is trying to bring this question before Canada’s top court. The Supreme Court of Canada announced…

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A hurricane with snow: RSA Canada reports on Newfoundland’s winter Cat

January 29, 2020 by David Gambrill

With the Canadian army now finished its snow-clearing mission in St. John’s, and an eight-day state of emergency now lifted, RSA Canada’s claims team on the ground expects a slow and steady stream of claims from Newfoundland & Labrador’s record-breaking…

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Selling your motorhome? Better fix up that cracked windshield first

January 28, 2020 by David Gambrill

Selling your motorhome? Your insurance claim for a new windshield does not transfer over to the new owner of the motorhome, the B.C. Civil Resolution Tribunal confirmed recently. The tribunal thus rejected a claim that the province’s public insurer, Insurance…

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Blizzard response wraps up in Newfoundland after historic storm

January 28, 2020 by The Canadian Press

ST. JOHN’S, N.L. – The Armed Forces have wrapped up their mission in Newfoundland and Labrador after dispatching to the provincial capital more than a week ago to help with recovery from a historic blizzard. Premier Dwight Ball thanked the…

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The challenges of handling older #MeToo claims

January 27, 2020 by Adam Malik

Allegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving…

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How tech has changed what it means to be an independent adjuster

January 24, 2020 by Adam Malik

Years ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000…

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Why these homeowners lost their negligence lawsuit against a Hub brokerage

January 24, 2020 by Greg Meckbach

British Columbia’s top court recently sided with a Hub International brokerage in a case in which a client sued the brokerage and the insurer for coverage that was denied because a building damaged by fire contained a legal medical marijuana…

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What’s new in 2020 with Intact Centre home flood risk assessment training

January 23, 2020 by Greg Meckbach

Want to share basement flood horror stories with other brokers or home inspectors, and hear how industry peers tackled their problems? The Home Flood Risk Assessment Training Course, launched in 2018, now has discussion sessions, said Daniel Filippi, program manager…

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Why these company execs say claims isn’t yet ready for the future

January 23, 2020 by Adam Malik

Be it the Internet of Things, business process automation, environmental concerns, or a whole host of other emerging trends and challenges, the claims industry is behind the times when it comes to being ready to take these on these issues,…