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New hearing ordered after court finds tribunal erred in law on accident benefits

August 12, 2019 by Jason Contant

A vehicle accident victim is getting a new hearing after Saskatchewan’s appeal court found a tribunal erred in law by disregarding evidence related to the claimant’s accident-related inability to work. The Court of Appeal for Saskatchewan unanimously ruled the July…

News ClaimsInsurance

Hail, strong winds devastate Alberta communities

August 8, 2019 by The Canadian Press

TABER, Alta. – Taber corn, that tasty sweet treat on the cob that Albertans look forward to in late summer, will be much harder to find this year after a major storm ripped through the province’s southern corn belt this…

News BrokersClaimsInsurance

Why urban drivers may actually be better risks than rural drivers

August 2, 2019 by Adam Malik

Drivers in the heavily populated Greater Toronto Area are less likely to have a ticket, a collision or both on their record compared to those in more rural communities in Ontario. The counter-intuitive result came from a recent study by…

News AdjustersClaimsInsurance

Why on-site adjuster supervision is needed

July 29, 2019 by Jason Contant

Citing a failure to ensure proper and adequate supervision of the firm’s employees at all times, the Insurance Council of Manitoba has fined the designated representative of a Manitoba ClaimsPro LP office $5,000, plus assessed investigation costs of $3,188. “Based…

News ClaimsCommercial LinesInsuranceMarkets / Coverages

Trends Intact is seeing with equipment breakdown losses

July 18, 2019 by Jason Contant

The increasing interconnectedness of buildings is leading to larger losses from an equipment breakdown standpoint, said Loren Gardiner, vice president of specialty solutions for Intact’s western division. For example, there are now alarms built right into electrical systems, and there…

News AdjustersAnnouncementsClaimsInsurance

ClaimsPro president Lorri Frederick steps down

July 15, 2019 by Jason Contant

Lorri Frederick has decided to step down from her role as president of independent claims adjusting firm ClaimsPro to spend more time with her family, the company announced Monday. In the short-term, the organization will be led by Ross Betteridge,…

Feature ClaimsClaims Canada

Shifting Sands

July 7, 2019 by Jason Contant, Online Editor

Your client’s home falls into a sinkhole — coverage denied, right? How coverage may still apply, depending on a shift in circumstances

Feature ClaimsClaims Canada

The broker’s valuation proposition

July 6, 2019 by Kelly Juhasz, President, Canadian Chapter, International Society of Appraisers

How offering appraisal services can increase your client’s satisfaction

News ClaimsInsuranceMarkets / Coverages

How many cyber claims result from human error?

July 3, 2019 by Jason Contant

About three-quarters of cyber claims notified in 2018 to one specialist insurer involved some kind of “easily preventable” human error. “Theft of funds, ransomware, extortion and non-malicious data breaches usually start with a human error or oversight, such as clicking…

News Insurance

One simple way to avoid a claims dispute

July 2, 2019 by Greg Meckbach

Some claims disputes can be prevented entirely with better communication between clients and insurers, suggests an engineer for a firm that investigates property damage. “I couldn’t put a number on it, but I would say a large number of the…

News ClaimsInsurance

Canada’s road to pre-filled home insurance data

June 27, 2019 by Jason Contant

Where is Canada now on its journey towards using pre-fill data for Canadian home insurance application forms? Step 1 in the process is isolating which questions on the form use data that can be pre-filled. A standard home insurance form…

News CatastrophesClaimsInsurance

Can Canadian P&C companies be “too big to fail”?

June 27, 2019 by David Gambrill

If a major disaster such as an earthquake hits Canada, are some Canadian insurance companies simply “too big to fail”? After the financial crisis of 2007-08, the systemic risk of multiple companies going bankrupt following an extreme catastrophe event is…