First notice of loss sets tone for claims experience
July 31, 2013 byThe first notice of loss call a customer makes to their insurance provider after a collision or having vehicle damage “sets the tone” for their overall claims experience, notes a new satisfaction survey from J.D. Power. That first phone call…
AIG retires Chartis brand
July 31, 2013 byAmerican International Group, Inc. (NYSE: AIG) announced today that effective July 1, 2013, the Chartis brand was retired in Canada and that the AIG Property Casualty insurance business in Canada will operate as AIG Insurance Company of Canada (“AIG Canada”)…
Rethinking the Retrofit
July 31, 2013 by Jason GuihanWho pays for damages caused by ill-conceived home/building energy retrofits?
Van Bakel now CEO of Crawford Canada
July 31, 2013 byPat Van Bakel will take the reins of Crawford & Company (Canada) Inc. as its new president and chief executive officer. Succeeding John Sharoun, Van Bakel will be responsible for all facets of the Canadian organization, including all services supplied…
CARSTAR launches new campaign
July 31, 2013 byWith nearly 10 million square kilometres and close to one million kilometres of road to call home, Canadians are no strangers to the draw of the open road and to the significant role that a car can play in our…
Double-sided Rule on Disclosure?
July 31, 2013 by Daniel StrigbergerFSCO interpretations on surveillance practices leave a lot to be desired
STRONE, Itech open joint branch in Belleville, Ontario
July 31, 2013 bySTRONE and Itech are pleased to announce the opening of the newest joint branch in Belleville, Ontario. Regions served will include Belleville, Madoc, Marmora, Napanee, Trenton, Tweed, Hastings County & Surrounding Regions of Quinte Shores, East Northumberland County and Prince…
First General Ottawa owners presented with Golden Flame award
July 31, 2013 byOwners of First General Ottawa, Richard Crate and Gerry Denomme were pleased to be presented with a Gold Flame plaque by WICC in recognition of their continued generous support over the past three years. First General Ottawa was presented with…
Contending with Chronic Pain
July 31, 2013 by Dr. Jason MazzarellaSurveys find two-thirds of professionals find pain is not well managed, and insurance companies face challenges when trying to quickly resolve motor vehicle accident claims involving complaints of chronic pain.
RSA appoints new VP commercial
July 31, 2013 byRSA is pleased to announce the appointment of Julie Pingree to Vice President, Commercial Insurance. Reporting to Donna Ince, Senior Vice President, Personal and Commercial Insurance, Julie’s mandate will be to grow RSA’s small to medium commercial book profitably, while…
Aon Benfield Securities releases cat bond stats
July 31, 2013 byThirteen catastrophe bonds closed during the second quarter of this year, Aon Benfield Securities reported Wednesday in its latest quarterly report. With a total value of $3.3 billion, the first half of this year has reached a total issuance of…
Avoiding the Acronyms
July 31, 2013 by Carolyn WilbyHas "insurance-speak" become your default communication style?
