Canadian Underwriter

Feature Claims Canada

Controlling the Cost of Mental Health Claims

March 31, 2012 by Karen Soulliere, business development manager of healthcare, Crawford & Company (Canada) Inc.

Successful return to work planning is key

Feature Claims CanadaCommercial LinesEarnings / Ratings

Water damage in New Brunswick almost quadruples in four years: IBC

March 31, 2012 by

Insurance Bureau of Canada (IBC) took its message of climate change adaptation to New Brunswick, where data insured water damage losses have almost quadrupled in four years. Speaking to the Saint John Board of Trade on Feb. 22, IBC president…

Feature Claims CanadaLegal

Calling Up Cancer!

March 31, 2012 by A Series of Articles Provided By The Insurance Institute of Canada

Assessing the Risks of Cell Phone Use

Feature Claims CanadaCommercial LinesLegal

Property Update

January 31, 2012 by Glenn Gibson

For the past 20 years, I have had the pleasure of both developing and participating in a unique training school. The course is a six-day program that is cosponsored by the U.S. Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)…

Feature Claims CanadaLegal

Alberta Insurance Act Changes

January 31, 2012 by Delores Thorbourne

A number of changes to the Insurance Act and related regulations in Alberta coming into effect July 2012, which will impact the handling of claims. Some of these changes are: changes to the limitation periods, notice of retainer by plaintiff’s…

Feature Claims CanadaCommercial LinesLegal

Top 10 Insurance Decisions from 2011

January 31, 2012 by Christopher Dunn

The Ontario Court of Appeal was particularly busy this past year, while the Supreme Court of Canada rested a little in the wake of Progressive Homes v. Lombard in late 2010. Without further adieu, here are the insurance coverage cases…

Feature Claims Canada

Effective Claims Handling

January 31, 2012 by Ian Gold

Seven habits of highly successful claims handlers

Feature Claims Canada

The Slip Tester

January 31, 2012 by Jason Young and Michelle Livingstone

Slips and falls are not trivial matters. With large claim values for fall injuries, insurers need to know the risks they face from exposure to liability. However, with differing standards for slip testing and instruments, it can be difficult to…

Feature Claims Canada

Fighting Fraud Through Financial Documentation

January 31, 2012 by Michael Sigsworth and Darrell Sherman

Media coverage on the high cost of fraudulent claims to insurers and insureds alike has been extensive. But the fight against fraud is also costly, and more so if punitive damages are awarded as a result of mistakes in the…

Feature Claims Canada

Adjusting for Angst

January 31, 2012 by

Responding to Psychological Injury Claims

Feature Claims CanadaCommercial LinesLegal

On The Scene

January 31, 2012 by

Carol Messervey, representing the Canadian Independent Adjusters Association’s Nova Scotia region, presents Lindsay Mackenzie of The Economical Insurance Group with the award for best results in Essentials of Loss Adjusting. ———- Sean M. Douglas has been appointed as the new…

Feature Claims Canada

Insurance companies turning down increasing number of requests for assessment and treatment of auto injuries: health care providers

January 31, 2012 by

Insurance companies in Ontario are now turning down an increasing percentage of requests for the assessment and treatment of serious (non-minor) injuries sustained by motor vehicle accident victims, according to a survey of Ontario rehabilitation providers. The Alliance of Community…


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