Soft Skill and Crisis Management Training By The Insurance Institute
July 31, 2009 byIn today’s competitive insurance market, insurers are emphasizing the value that empathy and compassion bring to claims service. Marlene Landry’s experience with victims of the Halifax fire sheds light on the importance of having training available to help insurance professionals…
Property Loss Update (August 01, 2009)
July 31, 2009 by Glenn GibsonAs a loss adjuster, you do not have a second chance to do things right. Your performance on every file you handle has the potential to end up in a court of law. To stay out of trouble and deliver…
Appointments At Cunningham Lindsey
July 31, 2009 byAndrea Digdon has been appointed branch manager for Cunningham Lindsey’s Halifax, N. S. location. Digdon joined the company in 1998 and has worked in a number of roles, including being mentored in the commercial risk division. She was appointed the…
After The Fire
July 31, 2009 by Marlene LandryOn May 1, 2009, the day after a massive fire devastated the Herring Cove/Sryfield neighbourhood of Halifax, Marlene was invited to join fire victims for a bus trip through the charred neighbourhood. The experience gave her heightened insight into our…
Canadian Independent Adjusters’ Association Annual Convention
July 31, 2009 byThe Canadian Independent Adjusters’ Association, Ontario region, held its annual convention Jun. 11 to 13. The new Ontario region executive was inaugurated during the three-day event at the Prince of Wales Hotel in Niagara on the Lake. Incoming president Richard…
Reform Of New Brunswick Limitation Legislation
July 31, 2009 by Talia C. ProfitOne of the most fundamental rules in litigation is the observance of limitation periods. Even the best claim disappears if the limitation period is exceeded — even if by only one day — and represents a complete bar to an…
Annual Atlantic CIAA/CICMA Joint Seminar
July 31, 2009 byThe Annual Atlantic CIAA/CICMA Joint Seminar was held Jun. 24 to 26 at Mill River Resort in Prince Edward Island. There were more than 100 guests and members in attendance. The education portion of the seminar focused on evidence, preservation…
Criminal Misuse Of Rental Vehicles Is A Costly Cross-Border Problem
July 31, 2009 by Philip WaylandThieves Target Cars and Trucks for Black Market Resale and Fraudulent Accidents
Ontario Insurance Adjusters Association Out-of-Town Meeting
July 31, 2009 byThe Ontario Insurance Adjusters Association took its Out-of-Town Meeting to Kingston, Ont. on May 28. More than 600 people attended the trade-show that showcased more than 90 booths. Delegates managed to mix business with pleasure by updating their case-law knowledge…
Mitigating Risk In Changing Times
July 31, 2009 by Royston ColbourneRisk mitigation represents the core of insurance: The entire industry is based on making informed judgments about probabilities of things going wrong. The industry has, in general, made a very effective process of calculating premiums in the context of risk.…
Honorable Order of the Blue Goose Tres Chic Martini Night
July 31, 2009 byThe Honorable Order of the Blue Goose, Ontario Pond, hosted Tres Chic Martini night at the C Lounge in Toronto. Hundreds of guests were treated to three different flavours of martinis — shaken, not stirred — in addition to hors…
Corporate Reputation And Effective Communication
July 31, 2009 by Lori Brassell-CicchiniA Catastrophe Adjuster's Responsibility
