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Auto client loses GAP insurance coverage dispute

October 6, 2021 by Greg Meckbach

A New Brunswick judge ruled last week in favour of a guaranteed asset protection (GAP) insurance provider that denied a claim from a motorist who borrowed money to buy a vehicle which was later destroyed by fire. In 2017, Jason…

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What consumers want from the claims experience

October 6, 2021 by Jason Contant

Consumers are looking for a hybrid claims processing model — an intermixing of virtual and self-service with human adjuster interaction, according to the Future of Claims 2021 Report from LexisNexis Risk Solutions. “No matter how great the technology is, consumers…

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Liberty Mutual Canada VP dies in plane accident

October 6, 2021 by Greg Meckbach

A Montreal-based claims executive with Liberty Mutual is one of eight people who died Sunday after an airplane crashed in Italy. Julien Brossard, who was Liberty Mutual Canada’s vice president of specialty claims, joined the insurer in 2012. A Pilatus…

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A fire season like none other

October 6, 2021 by Jason Contant, Online Editor

Even as B.C. wildfires continue to burn, investigations begin and claims start rolling in.

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Tornado blows change through Ontario bylaws

October 5, 2021 by Jason Contant, Online Editor

Municipalities respond to series of tornadoes with new rules governing building construction.

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PACICC unpacks industry-wide P&C financial results

September 30, 2021 by Greg Meckbach

The industry made a record profit in homeowners’ insurance and overall premiums are up, but 20 Canadian insurers are losing money while dozens recently lost market share, an economist with Property and Casualty Insurance Compensation Corporation observes. “The healthy insurance…

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‘Bodily injury expected or intended’ exclusion applies to daycare seeking liability coverage

September 29, 2021 by Greg Meckbach

Liability insurer Northbridge does not have to cover a Prince George, British Columbia daycare owner accused of shaking a child severely enough to cause brain injury, a judge ruled last week. A lawsuit, against the person operating the daycare, was…

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IBC investigative services to be transferred to Équité Association

September 28, 2021 by Greg Meckbach

The Insurance Bureau of Canada’s Investigative Services division is being transferred to a new organization, Équité Association, effective Oct. 1. That transfer has been approved by IBC’s board, IBC announced Monday. Équité Association integrates IBC’s investigative services division with the…

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Okanagan Lake area wildfire could cost the industry nearly $80 million

September 24, 2021 by Greg Meckbach

An interior British Columbia wildfire this past August, which forced the evacuation of more than 1,000 properties, will cost the industry an estimated $77 million, the Insurance Bureau of Canada said Thursday. The White Rock Lake fire began on Aug.…

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COVID shutdown not a ‘physical loss,’ insurance lawyer says

September 23, 2021 by Greg Meckbach

A recent Court of Appeal for Ontario ruling, in favour of commercial property insurer FM Global, could be good news for insurers facing pandemic business interruption claims but the decision may also be reviewed by the Supreme Court of Canada,…

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Insurance Bureau reacts to federal election results

September 22, 2021 by Greg Meckbach

Canada’s new government needs to focus on climate adaptation, says the industry’s association of property and casualty insurers. “After an unprecedented year of heat and wildfires across much of Canada, climate adaptation must receive more attention in the coming months…

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Why the hard market could be unsustainable

September 21, 2021 by Greg Meckbach

The Canadian industry’s combined ratio, at 81% so far in 2021, is at a historic low but this is mainly due to a 23% drop in claims and adjustment expenses, from $20.26 billion in the first six months of 2020,…