Talent shortage and keeping pace with change are two of the top issues facing claims professionals over the next three to five years, but that’s just the start of their concerns. Meeting policyholders’ service level expectations and the volatility of…

CALGARY – The Alberta government is joining a class-action lawsuit to recoup health-care costs related to the opioid crisis, the province’s health minister said Tuesday. Tyler Shandro said there were almost 800 fatal overdoses and 4,200 emergency calls related to…

The old saying “It’s what’s on the inside that counts” is something insurance leaders need to take to heart when trying to get young people interested in their company, experts told a recent conference. Plastering your company name on the…

WINNIPEG – Nearly 21,000 Manitoba homes and businesses remained without power early Monday in the wake of a snowstorm that the province’s Crown energy utility said had left an unprecedented amount of damage to transmission lines, towers and more, and…

Saskatchewan’s government-run auto insurer has won a victory of sorts before the Supreme Court of Canada arising from a disputed accident benefits claim, although the carrier lost its key argument. Canada’s top court announced Thursday it will not hear an…

WINNIPEG – A first, early blast of windy, winter-like weather has knocked out power and made travel nearly impossible in many parts of southern Manitoba. Heavy, wet snow started Thursday and is expected to last into the Thanksgiving weekend, making…

Flood maps with a resolution of two metres would be ideal, but don’t expect anything like this Canada-wide anytime soon. The current standard for the spacing of a topographic grid for regional mapping and modelling is 30 metres, as the…

Hundreds of thousands of Ontarians have driven a vehicle while very high on cannabis, poll results released Wednesday by CAA South Central Ontario imply. One in five Ontario drivers surveyed, aged 19 through 70, are cannabis users, CAA SCO said…

After an Alberta shopping mall experienced its fourth roof collapse, an IGA supermarket lost millions in sales because it had to close for more than six months. A business interruption claim of nearly $800,000 followed, but the calculation of the…

MONCTON, N.B. _ Three years after a Moncton man in an electric wheelchair was struck and killed by a freight t-ain at a level crossing in the city, a lawsuit stemming from his death has been resolved. Steven Harel’s wheelchair…

If a hydroponics system fails and it’s tomatoes or peppers that are spoiled, that’s one thing. But what happens if it’s a legal cannabis facility? “The impact of cannabis on the [property and casualty] industry remains to be seen. We…

A Toronto homeowner who experienced basement water infiltration has lost his bid to sue the neighbours uphill from him for more than $83,000. In 2014, Chester Dawes bought his home, between the Humber River and High Park, in what used…