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Aviva rolls out automated claim notification at collision reporting centres

February 5, 2019 by Greg Meckbach

Motorists insured by Aviva Canada will no longer have to make their own first notice of loss (FNOL) to the carrier if they report the accident to a collision reporting centre. This is because Aviva Canada is rolling out an…

News AppointmentsAssociationsClaimsLegal

Prominent insurance defence lawyer named as judge

February 5, 2019 by David Gambrill

Insurance defence lawyer William S. Chalmers, managing partner at Hughes Amys LLP, has been appointed a judge of the Superior Court of Justice of Ontario in Toronto. Called to the Ontario Bar in 1987, Justice Chalmers practised law at Hughes…

News ClaimsRisk

Dozens of freight cars derail in fatal train accident

February 5, 2019 by THE CANADIAN PRESS

FIELD, B.C. – A Canadian Pacific freight train fell more than 60 metres from a bridge near the Alberta-British Columbia boundary in a derailment that killed three crew members, a union representative said Monday. The westbound freight jumped the tracks…

News ClaimsInsuranceLegal

What stopped this $800,000 subrogated pollution claim

February 4, 2019 by Greg Meckbach

A subrogated claim could go off the rails if the client is bankrupt. The Supreme Court of Canada announced Thursday it will not hear a subrogation case involving Desjardins, which applied last year for leave to appeal Douglas v. Stan…

News ClaimsCommercial LinesInsurance

Why the cyber market has become so crowded

January 31, 2019 by Greg Meckbach

Clients shopping for cyber insurance today can choose from among far more carriers than they could a few years ago, because it’s such a profitable line of business. However, one reason cyber is more profitable than other lines of coverage…

News ClaimsInsurance

Hundreds of collisions in aftermath of Toronto snow storm

January 30, 2019 by Jason Contant

A winter storm that dumped nearly a foot of snow on Toronto and surrounding areas over a 24-hour period has also caused hundreds of collisions. From a claims perspective, there has not been a “significant increase” in claim activity, one…

News AdjustersClaimsInsuranceTechnology

Why the human touch is sometimes bad for claims

January 30, 2019 by Jason Contant

The claims industry in Canada has to be wary about complicating the claims process by putting a “human process” in place where one is not needed, speakers said last week at the Ontario Insurance Adjusters Association’s 2019 Claims Conference in…

News AdjustersBrokersClimate ChangeConstructionRisk

Online basement flood course coming soon

January 30, 2019 by Greg Meckbach

An online version of the Home Flood Risk Assessment Training will be available Canada-wide this March, Blair Feltmate, head of the Intact Centre on Climate Adaptation, said in a recent interview. The course is geared towards insurance brokers, home inspectors,…

News CatastrophesClaimsConstruction

The ‘tough decision’ Alberta made to reduce flood risk

January 30, 2019 by Lauren Krugel - THE CANADIAN PRESS

CALGARY – The Alberta government has now acquired one fifth of the land it needs for a controversial reservoir west of Calgary that would help protect the city from another massive flood. Transportation Minister Brian Mason said Tuesday the province…

News AdjustersInsuranceTechnology

What adjusters can learn from technology disruptors

January 29, 2019 by Greg Meckbach

Adjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside…

News ClaimsLegal

Premier Ford promises ‘solution’ to Ontario joint and several liability concerns

January 28, 2019 by Allison Jones - THE CANADIAN PRESS

TORONTO – Ontario is taking a look at municipalities’ concerns about a legal rule that they say causes “liability chill” and leads some to ban activities such as street hockey and tobogganing. In a speech Monday to the Rural Ontario…

News AdjustersClaims

How a different mindset can transform the claims industry

January 25, 2019 by Jason Contant

The claims industry would benefit from shifting their thinking on what it takes for claims professionals to do their jobs, speakers said Wednesday at the Ontario Insurance Adjusters Association’s 2019 Claims Conference in Toronto. Think about an employee with 40…