Canadian Underwriter


IBAO Webinar: Customer Service Tune Up

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March 05, 2019
1 Eglinton Ave E, Suite 700, Toronto ON, M4P 3A1

Customers today are not only interested in the insurance policies offered, but all the additional elements of service such as the greeting they receive when contacting your office, the timeliness in which phone calls and emails are returned and the assistance offered when they have a concern or need to make a claim.

Recommended for Sales and Service Brokers.

Facilitated by Jo Anne Mitchell, CIP, Effective Training & Communications Plus

March 5th | 2:00PM-4:15PM

2 Personal Skills Hours

$125 plus $50 per additional registrant

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