April 24, 2018
1 Eglinton Ave E, Suite 700, Toronto, ON M4P 3A1
Effective communication is imperative in this industry not only to improve teamwork, decision making, and problem solving but it enables you to communicate even negative or difficult messages without creating conflict or destroying trust. This webinar covers all aspects of communication including business writing skills for email, delivering bad news and building rapport. Since Communication is a two way process our discussion involves both how we send and receive messages.